Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Service Component Architecture Service Design ServiceNow ServiceNow Service Catalog Design Flow Data Hub RocksDB Performance Analytics gRPC +11 more

Other Skills

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Leadership
•
Communication

Roles & Responsibilities

10+ years IT experience
5 years ServiceNow platform architecture and solution design
Experience with integration design patterns and technologies (REST required)
ServiceNow Certified Technical Architect (CTA) or Certified System Administrator or Certified Implementation Specialist certification

Requirements:

Define and evolve the enterprise ServiceNow platform architecture and roadmap aligned with business needs
Lead the architecture and design of solutions across ServiceNow modules
Own platform standards, design patterns, reusable components, and architectural governance
Provide technical leadership and architectural guidance across ServiceNow projects

Global Channel Management, Inc.

Human Resources, Staffing & Recruiting

About Global Channel Management, Inc.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Our account managers will assist in managing fluctuating skill needs, gaps and changing staffing needs to meet a company's need and timelines. GCM is also a hardware and software company that works hard to align companies and individuals with the right products or services to meet their needs.

Company type: TPE

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

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Job description

Remote Senior ServiceNow Architect needs 10+ years IT, 5 years ServiceNow platform architecture and solution design
Remote Senior ServiceNow Architect requires:
Retail industry
Proven track record architecting large-scale, complex ServiceNow implementations across multiple modules
Expertise in core ServiceNow platform components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, Custom Apps, etc.
Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules. (Candidate should have experience with most of the items listed under this bullet)
Experience with integration design patterns and technologies (REST is required)
Strong understanding of enterprise architecture principles, security, and data governance.
Hands-on development experience (ServiceNow Javascript & ServiceNow Studio/App Engine)
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification (at least one certification is required)
Strong leadership, communication, and stakeholder influencing skills
Bachelors and/or masters degree in computer science, Computer Engineering OR related field OR equivalent experience,
Experience with integration design patterns and technologies (SOAP, JDBC, etc.)
ServiceNow Certified Application Developer (CAD) certification
Experience designing multi-instance or global ServiceNow deployments
Exposure to SAFe Agile methodologies and DevOps practices
Knowledge of complementary platforms (Workday, Azure/Cloud, etc.).
Remote Senior ServiceNow Architect duties:
Define and evolve the enterprise ServiceNow platform architecture and roadmap aligned with business needs
Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.)
Own platform standards, design patterns, reusable components, and architectural governance
Evaluate and drive adoption of new ServiceNow capabilities and releases
Provide technical leadership and architectural guidance across ServiceNow projects.
Lead high-level design, integration patterns, and performance/scalability best practices
Partner with ServiceNow developers, product owners, business analysts, and project teams