Logo for Global Channel Management, Inc.

Remote Collections Associate

Role overview

Qualifications

  • 1+ years of collections and analyst experience preferably in ecommerce, payments or financial services
  • Strong data analysis and investigative skills
  • Excellent organizational and time management skills
  • Ability to communicate clearly and effectively with customers, attorneys, and vendors

Responsibilities

  • Maintain accurate and complete case notes, customer due diligence records, and legal investigations
  • Handle end-to-end payment processing and posting
  • Ensure accuracy and completeness of work including case notes, customer due diligence, processing legal documents, and fraud investigations
  • Thrive in a fast-paced environment

Key facts

  • Remote from: Texas (USA)
  • Full time
  • Junior (1-2 years)
  • 0
  • English

Other skills

  • Collections
  • Analytical Skills
  • Communication
  • Organizational Skills
  • Time Management
  • Problem Solving
  • Decision Making

About the company

Global Channel Management, Inc. logo

Global Channel Management, Inc.

Human Resources, Staffing & Recruiting

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Our account managers will assist in managing fluctuating skill needs, gaps and changing staffing needs to meet a company's need and timelines. GCM is also a hardware and software company that works hard to align companies and individuals with the right products or services to meet their needs.

Company details

Company typeTPE
IndustryHuman Resources, Staffing & Recruiting
Company size11 - 50

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Job description

Remote Collections Associate needs 1+ years collections experience

Remote Collections requires:

1+ years of collections and analyst experience preferably in ecommerce, payments or financial services.

9-5p cst

Collections Associate, Ecommerce, Payments or Financial Services, Payment Processing

Experienced in handling end-to-end payment processing and posting.

Strong data analysis and investigative skills

Has the ability to communicate clearly, and effectively with customers, attorneys, and vendors

Possesses excellent organizational and time management skills must possess ability to prioritize and balance multiple tasks simultaneously while meeting agreed upon deadlines

A proven ability to learn and adapt to new processes and follow standard operating procedures

Excellent problem-solving skills

Thrives in a fast-paced environment

Independent decision maker with the ability to confidently back up actions

Ability to verify the accuracy and authenticity of customer-provided information, documents, and identification through reliable sources and appropriate verification processes.

Experienced in handling end-to-end payment processing and posting.

Remote Collections duties:

Maintain accurate and complete case notes, customer due diligence records, and legal investigations

Puts a high value on accuracy and completeness of work including case notes, customer due diligence, processing legal documents, and fraud investigations

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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