Role overview

Qualifications

Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Ability to multitask and manage a high volume of leads

Responsibilities

Managing inbound and outbound customer communications
Handling customer inquiries and setting appointments
Supporting dealership operations
Enhancing customer experience and driving success for dealership partners

Key facts

Remote from: Philippines
Full time
English

Hard skills

Business Development Company (BDC)

Other skills

Customer Service
Communication
Detail Oriented
Multitasking
Organizational Skills

About the company

Forest Stewardship Council U.S.

Non-profit Organizations

The Forest Stewardship Council mission is to promote environmentally sound, socially beneficial and economically prosperous management of the world's forests. Our vision is that we can meet our current needs for forest products without compromising the health of the world’s forests for future generations.

Company details

Company typeStartup

IndustryNon-profit Organizations

Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Requirements

Proven experience in a BDC role or similar customer service/appointment-setting position
Strong verbal and written communication skills
Ability to handle inbound and outbound calls professionally
Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
Strong organizational skills and attention to detail
Ability to multitask and manage a high volume of leads
Willingness to work in a fast-paced dealership environment
Ability to follow scripts and guidelines while maintaining natural communication
Reliable internet connection and a quiet workspace
Willingness to work flexible hours, including weekends if required

Benefits

100% remote job working in the comforts of your home
Non-toxic environment
Growth potential

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