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BDC Dealership Agent with Experience

Role overview

Qualifications

  • Proven experience in a BDC role or similar customer service/appointment-setting position
  • Strong verbal and written communication skills
  • Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
  • Strong organizational skills and attention to detail

Responsibilities

  • Managing inbound and outbound customer communications for partner dealerships
  • Handling customer inquiries and setting appointments
  • Supporting dealership operations
  • Enhancing customer experience and driving success for dealership partners

Key facts

Other skills

  • Customer Service
  • Non-Verbal Communication
  • Detail Oriented
  • Organizational Skills
  • Multitasking
  • Professionalism

About the company

Vivid Money logo

Vivid Money

Financial Services

Vivid offers a unique mobile banking app and a distinctive digital investing platform from a single app. Whether it’s payments, transfers, multi-currency accounts, spendings reports, split bills as well as the possibility to invest in international stocks, ETFs, and precious metals. With over 150 listed cryptocurrencies, Vivid offers one of the biggest portfolios in Europe. With Vivid, managing your finances is easy, flexible, and 100% transparent. We founded Vivid to bring a colourful and entirely different experience to dealing with personal finance. With our knowledge and experience, we strive to help our customers earn more and increase their wealth. On the 8th of June 2020, Vivid was launched in Germany as its first market, followed by France, Spain, and Italy, with more European countries to come! Already over 500,000 customers throughout Europe enjoy our superior banking and investment experience – and love to collect cashback in the form of Stock Rewards. In not even two years, we’ve grown from one tiny office in Berlin’s NeukΓΆlln neighbourhood to a company of more than 300 people, with 30+ different nationalities. Next to our headquarters in Berlin (GER), we work from Vivid Hub Amsterdam (NL) and Vivid Tech Hub in Almaty (KAZ). Vividians are coming together to collaborate and exchange ideas. We are working in proud partnerships with Solaris SE, CM Equity, and VISA. As a company, we have already raised over 200 million euros from renowned investors, including Ribbit Capital, Greenoaks Capial, and the SoftBank Vision Fund 2, and is valued at 775 million euros.

Company details

Company typeScaleup
IndustryFinancial Services
Company size201 - 500

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Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Requirements

  • Proven experience in a BDC role or similar customer service/appointment-setting position
  • Strong verbal and written communication skills
  • Ability to handle inbound and outbound calls professionally
  • Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage a high volume of leads
  • Willingness to work in a fast-paced dealership environment
  • Ability to follow scripts and guidelines while maintaining natural communication
  • Reliable internet connection and a quiet workspace
  • Willingness to work flexible hours, including weekends if required

Benefits

  • 100% remote job working in the comforts of your home
  • Non-toxic environment
  • Growth potential

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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