Role overview

Qualifications

Previous experience as a Medical Virtual Assistant or in a related healthcare role
Knowledge of U.S. healthcare administrative processes
Strong verbal and written English communication skills
High level of organization and attention to detail

Responsibilities

Medical Billing, Collections, and Basic Bookkeeping
Insurance claim submission, tracking, and follow-up
Denials management, appeals, and AR follow-ups
Payment posting and patient billing

Key facts

Remote from: Philippines
Full time
Virtual Assistant
English

Hard skills

Medical Billing Medical Insurance Claims Payment Processing Bookkeeping Health Administration Health Insurance Portability And Accountability Act (HIPAA) Compliance Organizational Structure

Other skills

Collections
Communication
Detail Oriented

About the company

Vivid Money

Financial Services

Vivid offers a unique mobile banking app and a distinctive digital investing platform from a single app. Whether it’s payments, transfers, multi-currency accounts, spendings reports, split bills as well as the possibility to invest in international stocks, ETFs, and precious metals. With over 150 listed cryptocurrencies, Vivid offers one of the biggest portfolios in Europe. With Vivid, managing your finances is easy, flexible, and 100% transparent. We founded Vivid to bring a colourful and entirely different experience to dealing with personal finance. With our knowledge and experience, we strive to help our customers earn more and increase their wealth. On the 8th of June 2020, Vivid was launched in Germany as its first market, followed by France, Spain, and Italy, with more European countries to come! Already over 500,000 customers throughout Europe enjoy our superior banking and investment experience – and love to collect cashback in the form of Stock Rewards. In not even two years, we’ve grown from one tiny office in Berlin’s Neukölln neighbourhood to a company of more than 300 people, with 30+ different nationalities. Next to our headquarters in Berlin (GER), we work from Vivid Hub Amsterdam (NL) and Vivid Tech Hub in Almaty (KAZ). Vividians are coming together to collaborate and exchange ideas. We are working in proud partnerships with Solaris SE, CM Equity, and VISA. As a company, we have already raised over 200 million euros from renowned investors, including Ribbit Capital, Greenoaks Capial, and the SoftBank Vision Fund 2, and is valued at 775 million euros.

Company details

Company typeScaleup

IndustryFinancial Services

Company size201 - 500

Links

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Job description

Global Pacific Support is building a talent pool of skilled Medical Virtual Assistants to support our healthcare clients. This pooling opportunity is ideal for professionals with experience in one or two core areas of medical administrative support who are seeking long-term, remote work opportunities.

Requirements

Candidates must have experience in at least one (1) or two (2) of the following areas:

Medical Billing, Collections, and Basic Bookkeeping

Insurance claim submission, tracking, and follow-up
Denials management, appeals, and AR follow-ups
Payment posting and patient billing
Basic bookkeeping tasks such as reconciliations and record tracking

Credentialing

Provider credentialing and re-credentialing
CAQH profile management
Insurance payer enrollment and tracking

Reception / Front Desk Support

Professional handling of patient calls
Appointment scheduling
Insurance verification and patient coordination

Experience in all areas is not required.

Qualifications

Previous experience as a Medical Virtual Assistant or in a related healthcare role
Knowledge of U.S. healthcare administrative processes
Strong verbal and written English communication skills
High level of organization and attention to detail
Ability to work independently in a remote environment
Reliable internet connection and a quiet home workspace
HIPAA certification is an advantage but not required

Benefits

Work Setup

100% remote (work-from-home)
Pooling role for current and future client placements

Application Process

Interested candidates should email the following to:
kenneth.joseph@globalpacificsupport.com

Updated resume
Introduction video (2 to 3 minutes introduction video)

Email Subject Line:
Medical Virtual Assistant – [Name]

Qualified candidates will be contacted as suitable opportunities become available.