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BDC Dealership Agent with Experience

Role overview

Qualifications

  • Proven experience in a BDC role or similar customer service/appointment-setting position
  • Strong verbal and written communication skills
  • Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
  • Strong organizational skills and attention to detail

Responsibilities

  • Managing inbound and outbound customer communications
  • Handling customer inquiries and setting appointments
  • Supporting dealership operations
  • Enhancing customer experience

Key facts

Other skills

  • Non-Verbal Communication
  • Organizational Skills
  • Detail Oriented
  • Multitasking
  • Professionalism
  • Reliability

About the company

Cypher Coders logo

Cypher Coders

Software Development

Our focus is on getting kids ready for a successful future. Already, 67% of new jobs in STEM are in computing, and the importance of technology in industry is only going to increase.Our award-winning coding curriculum helps to get children future-ready by not only teaching them how to code, but also developing core skills such as creativity, communication and collaboration.We use creative themes to deliver a fun and unique learning experience - making coding more engaging and accessible for children, and to help them understand the role that technology plays in science, industry, art, architecture and much more.All of our lessons include a topic and a project from one of our themes, to teach the students a little more about the world around them, and to help trigger their curiosity and imagination. Our Stem.org accredited curriculum is designed to teach a firm foundation in computer science, above and beyond what children learn in school.We give children a methodical and cumulative education that builds their skills in coding, communication, collaboration, creativity and flexibility.From 6-12 we ensure every child learns at a pace that’s right for them, in a range of coding languages, and they are rewarded with certificates at each level. Our creative themes add excitement, interest and relevance to computer science subjects to help kids engage and enjoy coding.

Company details

Company typeStartup
IndustrySoftware Development
Company size11 - 50

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Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

Requirements

  • Proven experience in a BDC role or similar customer service/appointment-setting position
  • Strong verbal and written communication skills
  • Ability to handle inbound and outbound calls professionally
  • Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
  • Strong organizational skills and attention to detail
  • Ability to multitask and manage a high volume of leads
  • Willingness to work in a fast-paced dealership environment
  • Ability to follow scripts and guidelines while maintaining natural communication
  • Reliable internet connection and a quiet workspace
  • Willingness to work flexible hours, including weekends if required

Benefits

  • 100% remote job working in the comforts of your home
  • Non-toxic environment
  • Growth potential

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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