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Relationship Manager - Group Benefits (Northeast Region)

Role overview

Qualifications

  • Bachelor’s degree or equivalent
  • 8+ years related account management experience
  • Excellent communication and analytical skills
  • Intermediate computer skills and knowledge of business unit applications

Responsibilities

  • Profitably retain and grow an assigned block of in-force group business
  • Deliver a strategic relationship plan that includes quarterly/annual goals
  • Handle complex service issues, plan amendments and expert renewal analysis
  • Provide functional leadership by training, mentoring, and onboarding Client Relationship Consultants

Key facts

Other skills

  • Relationship Management
  • Decision Making
  • Organizational Skills
  • Problem Solving
  • Listening Skills
  • Non-Verbal Communication
  • Analytical Skills
  • Leadership
  • Time Management
  • Detail Oriented
  • Computer Literacy
  • Client Confidentiality

About the company

Principal Financial Group logo

Principal Financial Group

Financial Services

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 45M customers plan, protect, invest, and retire. Along the way, we commit to supporting the communities where we do business. Improving our planet. And building a diverse, inclusive workforce. We’re proud to be recognized as one of the World’s Most Ethical Companies, a member of the Bloomberg Gender Equality Index, and a Top 10 “Best Places to Work in Money Management.*” *Pensions & Investments, 2020 Disclosure: Principal® is an Affirmative Action and Equal Opportunity Employer and an E-Verify participant. All qualified applicants will receive consideration for employment without regard to of age, race, color, religion, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status, or any other characteristic protected by law. Principal will never ask for money during any stage of the employment application or hiring process. If you're asked to send money or share personal financial information as part of next steps in the process, do not engage or respond. Contact Principal Human Resources at 833-261-3736 and your local law enforcement. The Principal Financial Group Foundation, Inc. (the “Principal Foundation”) is a duly recognized 501(c)(3) entity focused on providing philanthropic support to programs that build financial security in the communities where Principal Financial Group, Inc. (“Principal”) operates. While the Principal Foundation receives funding from Principal, the Principal Foundation is a distinct, independent, charitable entity. The Principal Foundation does not practice any form of investment advisory services and is not authorized to do so. principal.com/social-media-disclosures

Company details

Company typeXLarge
IndustryFinancial Services
Company size10001

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Job description

What You'll Do:

As a Relationship Manager in our Group Benefits area, you’ll partner closely with our Sales team and top-level Broker partners, delivering solutions to our mid-market account groups, that will help them build and protect their business and financial security.

Here are some things you will do:

  • Profitably retain and grow an assigned block of in-force group business
  • Deliver a strategic relationship plan that included quarterly/annual goals
  • Handle complex service issues, plan amendments and expert renewal analysis
  • Provide functional leadership by training, mentoring, and onboarding new and existing Client Relationship Consultants.
  • Deliver training about our products and services to broker partners

This opportunity plays a meaningful role in delivering profitable revenue growth of an assigned block of in-force group business by developing and implementing customized strategies. In addition, individuals in this role will be seen as industry experts and consultants in group benefits.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are:
  • Bachelor’s degree or equivalent plus 8+ years related account management experience required.
  • Must be able to acquire and maintain all required state licenses, as outlined by the Principal Financial Group within 90 days. Active life/health license preferred.
  • Must have excellent persuasion, organizational, problem-solving, presentation, listening, and oral/written communication skills, as well as analytical skills.
  • Intermediate computer skills and knowledge of business unit applications preferred.
  • Leadership skills are required, along with excellent time management, judgment, financial analysis, and decision-making skills.
  • Must be able to maintain accuracy while being detail oriented.
  • Ability to maintain confidentiality is essential.
  • May spend 25% of time out in the market in face-to-face interaction with customers and brokers, some of that time will require overnight travel.
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $84600 - $152400 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible: Yes Additional Information:

Location(s)

This role will work remotely from within the Northeast territory (New England or New York/New Jersey).

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 6/4/2026 Latest Post Date: Careers - US: 6/4/2026

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Marcus Rivera

Chief Revenue Officer

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