Role overview

Qualifications

Previous experience as a Medical Virtual Assistant or in a related healthcare role
Knowledge of U.S. healthcare administrative processes
Strong verbal and written English communication skills
High level of organization and attention to detail

Responsibilities

Support healthcare clients in various medical administrative tasks
Handle patient calls and appointment scheduling
Manage insurance claim submission, tracking, and follow-up
Perform basic bookkeeping tasks such as reconciliations and record tracking

Key facts

Remote from: Philippines
Full time
Virtual Assistant
English

Hard skills

Medical Billing Medical Insurance Claims Payment Processing Bookkeeping Health Administration Health Insurance Portability And Accountability Act (HIPAA) Compliance Organizational Structure

Other skills

Collections
Detail Oriented

About the company

Trova Talent

Staffing & Recruiting

Trova Talent was born out of a love for the incredible impact that great talent and search outcomes have on organisations (big and small) as well as individuals. It is a privilege to support great leaders with talent decisions and great executives with their career choices. Trova Talent’s philosophy is centred on a deep care for the vitality of the business community and the leaders within it.At Trova Talent we have a passion for executive search, for inspiring great appointments and for supporting talent to thrive. We feel very fortunate to love what we do. What energises us is simply being able to help. We love helping our clients to flourish through exciting talent decisions and helping executives to optimise their careers. Through Trova Talent we have the opportunity to do this with creativity, innovation and wholeheartedness.

Company details

IndustryStaffing & Recruiting

Company size2 - 10

Links

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Job description

Global Pacific Support is building a talent pool of skilled Medical Virtual Assistants to support our healthcare clients. This pooling opportunity is ideal for professionals with experience in one or two core areas of medical administrative support who are seeking long-term, remote work opportunities.

Requirements

Candidates must have experience in at least one (1) or two (2) of the following areas:

Medical Billing, Collections, and Basic Bookkeeping

Insurance claim submission, tracking, and follow-up
Denials management, appeals, and AR follow-ups
Payment posting and patient billing
Basic bookkeeping tasks such as reconciliations and record tracking

Credentialing

Provider credentialing and re-credentialing
CAQH profile management
Insurance payer enrollment and tracking

Reception / Front Desk Support

Professional handling of patient calls
Appointment scheduling
Insurance verification and patient coordination

Experience in all areas is not required.

Qualifications

Previous experience as a Medical Virtual Assistant or in a related healthcare role
Knowledge of U.S. healthcare administrative processes
Strong verbal and written English communication skills
High level of organization and attention to detail
Ability to work independently in a remote environment
Reliable internet connection and a quiet home workspace
HIPAA certification is an advantage but not required

Benefits

Work Setup

100% remote (work-from-home)
Pooling role for current and future client placements

Application Process

Interested candidates should email the following to:
kenneth.joseph@globalpacificsupport.com

Updated resume
Introduction video (2 to 3 minutes introduction video)

Email Subject Line:
Medical Virtual Assistant – [Name]

Qualified candidates will be contacted as suitable opportunities become available.