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Medical Virtual Assistant (Pooling)

Role overview

Qualifications

  • Previous experience as a Medical Virtual Assistant or in a related healthcare role
  • Knowledge of U.S. healthcare administrative processes
  • Strong verbal and written English communication skills
  • High level of organization and attention to detail

Responsibilities

  • Support healthcare clients in various medical administrative tasks
  • Handle patient calls and appointment scheduling
  • Manage insurance claim submission, tracking, and follow-up
  • Perform basic bookkeeping tasks such as reconciliations and record tracking

Key facts

Hard skills

Other skills

  • Collections
  • Detail Oriented

About the company

Trova Talent logo

Trova Talent

  • Staffing & Recruiting
  • 2–10
At Trova Talent we bring expertise in executive search and talent. This is our strength. Our team bring significant experience and rich and diverse networks to ensure that Trova Talent will work with our clients brilliantly and with purpose. We are not linear. We will come at you with ideas, intellect, advice and passion. And with talent who will impress and inspire. We have a long-standing passion for tech, digital, human resources, finance, customers, marketing, product, sales and transformation. Our focus in on local and international executive search and selection engagements acros a broad spectrum of businesses ranging from ASX listed corporates to founder led scale ups, multi-nationals and provate equity owned organisations.

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Job description

Global Pacific Support is building a talent pool of skilled Medical Virtual Assistants to support our healthcare clients. This pooling opportunity is ideal for professionals with experience in one or two core areas of medical administrative support who are seeking long-term, remote work opportunities.

Requirements

Candidates must have experience in at least one (1) or two (2) of the following areas:

  • Medical Billing, Collections, and Basic Bookkeeping
    • Insurance claim submission, tracking, and follow-up
    • Denials management, appeals, and AR follow-ups
    • Payment posting and patient billing
    • Basic bookkeeping tasks such as reconciliations and record tracking
  • Credentialing
    • Provider credentialing and re-credentialing
    • CAQH profile management
    • Insurance payer enrollment and tracking
  • Reception / Front Desk Support
    • Professional handling of patient calls
    • Appointment scheduling
    • Insurance verification and patient coordination

Experience in all areas is not required.

Qualifications

  • Previous experience as a Medical Virtual Assistant or in a related healthcare role
  • Knowledge of U.S. healthcare administrative processes
  • Strong verbal and written English communication skills
  • High level of organization and attention to detail
  • Ability to work independently in a remote environment
  • Reliable internet connection and a quiet home workspace
  • HIPAA certification is an advantage but not required

Benefits

Work Setup

  • 100% remote (work-from-home)
  • Pooling role for current and future client placements

Application Process

Interested candidates should email the following to:
kenneth.joseph@globalpacificsupport.com

  • Updated resume
  • Introduction video (2 to 3 minutes introduction video)

Email Subject Line:
Medical Virtual Assistant – [Name]

Qualified candidates will be contacted as suitable opportunities become available.

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