Key Facts

Remote From:

Ohio (USA)

Fixed term

Junior (1-2 years)

English

Hard Skills

Android (Operating System)

Other Skills

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Customer Service
•
Communication
•
Detail Oriented
•
Self-Motivation

Roles & Responsibilities

Ability to think and react effectively in a high-energy, fast-paced environment
Strong customer service skills, including clear oral and written communication
Highly self-motivated and self-directed, with strong attention to detail
1+ year of experience working with the Android OS in a retail environment

Requirements:

Perform remote software upgrades, migrating handheld devices from a legacy MDM environment to the current platform
Partner with internal teams and stakeholders to follow a daily store migration schedule and meet established quotas
Update project tracking documentation as work progresses
Escalate issues, risks, or blockers to the project lead as needed

Nesco Resource

Human Resources, Staffing & Recruiting

About Nesco Resource

Companies need talent. Candidates want opportunities. That's where we come in. We create meaningful connections between companies and candidates, and we've been doing it for over 60 years. Time is money. We take the time to understand the individual needs of employers and job seekers so we can deliver exceptional value to both. We develop long-term relationships based on integrity and trust.Our flexible staffing solutions include contract, contract-to-hire, and direct placement services. We employ specialized recruiters focused in the fields of Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 501 - 1000

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Job description

The MDM Migration team is responsible for the remote upgrade of all point-of-sale (POS) handheld devices across a global retail fleet. The MDM Migration Specialist is responsible for supporting these remote upgrade efforts and formally tracking all related activities.
What Will You Be Doing?
Project Participation

Perform remote software upgrades, migrating handheld devices from a legacy MDM environment to the current platform
Partner with internal teams and stakeholders to follow a daily store migration schedule and meet established quotas
Update project tracking documentation as work progresses
Escalate issues, risks, or blockers to the project lead as needed

Communication

Attend regular daily team meetings
Provide status updates to manager(s) and project leadership
Support partner relationships, both internally and externally

What Do You Need to Bring?

Ability to think and react effectively in a high-energy, fast-paced environment
Strong customer service skills, including clear oral and written communication
Highly self-motivated and self-directed, with strong attention to detail
1+ year of experience working with the Android OS in a retail environment

PRO030

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.