Operations Support Specialist

ERIMAX knows that sensible processes are at the heart of a successful workflow. We’re searching for a driven individual who can help us streamline daily operations to ensure efficiency and adherence to budget across all departments. The operations specialist should be comfortable communicating with people throughout the organization, able to solve problems and improvise as needed, and adept at estimating and managing time for a variety of tasks. In addition to being responsible for providing administrative support for the day-to-day operations of a business. The ideal candidate is a natural coordinator who has a strong sense of big-picture objectives and a sharp eye for detail. 

Objectives of this role

• Develop and implement department-wide quality control measures
• Recommend new procedures for increasing the efficiency of day-to-day operations
• Maintain communication with operations manager, staff members, and vendors to ensure adherence to protocols across key touch points
• Assist the operations manager in developing, planning, and coordinating operational activities
• Oversee inventory management practices and improve them when necessary
• Ensure that operations are in legal compliance with local and national regulations
• Generate reports, analyze data, and document processes.
• Provide administrative support to staff as needed.

Responsibilities

• Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
• Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget
• Create procedures and protocols (such as checklists) and distribute to staff
• Communicate and coordinate with employees (including executive operations team) and vendors
• Onboard and train new employees to ensure that they adhere to standard operating procedures

Required skills and qualifications

• Proven organizational skills, including time management
• Project management experience
• Strong analytical and problem-solving skills
• Self-sufficiency and an ability to work with minimal supervision
• Strong verbal and written communication skills
• Attention to detail and the ability to      handle multiple tasks and prioritize effectively
• Able to work independently and as part of a team
• Knowledge of Microsoft Suite, SharePoint, and Adobe      

Preferred skills and qualifications

· Bachelor’s degree, equivalent experience in a related field, with two or more years of experience in an operational or similar role

· Proficiency with Microsoft Excel and other productivity applications and platforms