Blooming Health is on a mission to transform social care! Our AI-powered platform identifies social needs and barriers by continuously collecting real-time data from member interactions and screenings. It then drives action through automated, empathetic outreach in 55+ languages/dialects to engage individuals across voice, SMS, and email, and coordinating referrals to the right services at the right time. The result is improved access to care, higher program participation, and better outcomes across diverse populations. Our platform supports 1,000+ community organizations across the US, helping millions of members access the support they need to stay healthy. We don’t just offer software—we deliver impact.
As we scale, we’re looking for an ambitious and resourceful VP of Engineering to lead our technology efforts and serve as a key member of the executive leadership team. This is a US-based role with preference to working on EST or CST.
This VP will lead Blooming Health's engineering organization through its next phase of rapid growth, building and scaling a high-performing, distributed engineering team (US and global) capable of quickly delivering a complex, compliant, and world class SaaS platform. This leader will drive technical strategy, operational excellence, and a culture of innovation and execution, ensuring tight alignment with product and business goals to meet ambitious commercial targets.
Team Building & Scaling: Recruit, onboard, develop, and retain top engineering talent (managers, leads, individual contributors). Design and evolve the engineering organizational structure (~7+ pods) for scalability and focus.
Execution & Delivery: Own the end-to-end engineering execution lifecycle. Implement and refine agile processes (SDLC, CI/CD, QA) to ensure predictable, high-quality, and timely delivery of roadmap commitments across multiple pods.
Technical Strategy & Architecture: Partner with the CPO and CEO to define and execute the long-term technical vision. Ensure the platform architecture is scalable, reliable, secure, and maintainable. Oversee key technical decisions and manage technical debt.
Operational Excellence: Establish Drive improvements in system performance, reliability (SLOs/SLAs), monitoring, incident management, and overall operational maturity. Foster a strong sense of ownership for production health.
Leadership & Culture: Manage, mentor, and grow engineering leaders. Foster a positive, collaborative, results-oriented, and mission-driven engineering culture across distributed locations.
Cross-Functional Partnership: Serve as the engineering counterpart to Product (Director & CPO), Sales, Customer Success, and Operations. Ensure seamless collaboration, alignment on priorities, and effective communication.
Budget & Resource Management: Manage the engineering budget, optimize resource allocation across pods/initiatives, and ensure efficient infrastructure spending.
Compliance & Security: Champion security best practices and ensure engineering processes support achieving and maintaining required compliance standards (HIPAA, SOC2, HITRUST).
Requirements:
AI Agentic Solution Development: Experience shipping a fully-built, customer-facing AI agentic solution.
Proven Scaling Experience: Demonstrated success scaling an engineering organization through a high-growth phase at a B2B SaaS company, ideally within a startup/growth-stage environment.
Distributed Team Leadership: Significant experience managing and leading geographically distributed engineering teams, with specific experience managing India-based teams strongly preferred. Understands communication, cultural nuances, and operational cadence for global teams.
Strong Technical Foundation & Architectural Oversight: While not necessarily coding daily, must possess deep technical credibility, understand modern cloud architectures (GCP/AWS), APIs, microservices, data pipelines, and be capable of guiding strategic technical decisions and partnering effectively with architects.
Platform Product Development: Experience building multi-product platforms, managing the complexities of supporting capabilities as point solutions and as integrated solutions.
Operational Rigor & Process Improvement: Experience implementing and maturing key engineering processes (Agile/Scrum, CI/CD, incident management, monitoring, QA automation) leading to measurable improvements in predictability, quality, and reliability.
Excellent People Leadership: Proven ability to hire A+ talent, develop managers/leaders, build high morale, handle performance management, and foster career growth.
Strong Cross-Functional Collaboration: History of successfully partnering with Product, GTM, and other departments to achieve shared business goals. Excellent communication and influencing skills.
Preferred Qualifications:
Healthcare Technology Experience: Direct experience in health tech, particularly with EHR integrations (Epic/Cerner, FHIR), HIPAA, and the payer/provider ecosystem. Strongly preferred.
AI/ML Ops: Familiarity with the lifecycle of AI/ML features, MLOps concepts, and managing teams working on data-intensive applications.
Compliance Frameworks: Experience working within regulated environments and achieving compliance certifications (NIST, SOC2, HITRUST awareness).
Experience with Specific Stack Elements: GCP, MongoDB, PostgreSQL, Node.js, etc. is beneficial but less critical than leadership and scaling experience.
Fiserv
Rebuy Engine
Xero
Xero
Optro
Blooming Health
Blooming Health
Blooming Health
