Key Facts

Remote From:

Uruguay , Brazil , El Salvador , Guatemala , Honduras , Costa Rica , Ecuador , Colombia , Argentina , Chile , Bolivia , Peru , Mexico

Category: Implementation Engineer

Full time

Senior (5-10 years)

English

Hard Skills

SQL (Programming Language) Azure DevOps IFS ERP Integration Platforms Power BI

Other Skills

•
Communication

Roles & Responsibilities

5+ years of experience administering, implementing, or supporting ERP/SIS platforms
Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field
Strong knowledge of PowerCampus architecture, configuration, and administration
Advanced English proficiency (C1 level or higher)

Requirements:

Lead the implementation, configuration, and upgrade of the PowerCampus Student Information System
Administer and maintain PowerCampus environments, ensuring high availability, security, and optimal performance
Monitor system performance, troubleshoot issues, and provide timely resolution for production incidents
Collaborate with functional teams to gather requirements, design solutions, and implement system enhancements

Job description

At Talentus Global, we are looking for you!

We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries, including Higher Education.

We are currently looking for a PowerCampus Implementation/Administrator Engineer , to become a valuable addition to our dynamic team!

Responsibilities

Lead the implementation, configuration, and upgrade of the PowerCampus Student Information System.
Administer and maintain PowerCampus environments, ensuring high availability, security, and optimal performance.
Configure and support core PowerCampus modules, including Student Records, Admissions, Registration, Financial Aid, Finance, and Academic Services.
Manage system integrations between PowerCampus and third-party applications using APIs, ETL processes, middleware, and data exchange mechanisms.
Develop, maintain, and optimize SQL queries, stored procedures, reports, and data extracts.
Monitor system performance, troubleshoot issues, and provide timely resolution for production incidents.
Collaborate with functional teams to gather requirements, design solutions, and implement system enhancements.
Support data migration, validation, and testing activities during implementations and upgrades.
Manage user roles, permissions, and security configurations in accordance with institutional policies.
Create and maintain technical documentation, system configurations, operational procedures, and knowledge base articles.
Coordinate with vendors and external partners regarding support cases, upgrades, and system improvements.
Participate in change management, release planning, and quality assurance processes.
Ensure compliance with data governance, privacy, and security standards.
Identify opportunities for automation and process optimization to improve operational efficiency.
Provide technical guidance and support to end users, functional teams, and junior administrators.

Qualifications

5+ years of experience administering, implementing, or supporting ERP/SIS platforms, with at least 3 years of hands-on PowerCampus experience.
Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
Knowledge of reporting platforms such as SSRS, Power BI, or similar tools.
Experience with Azure DevOps, Git, or source control platforms.
Strong knowledge of PowerCampus architecture, configuration, and administration.
Experience with PowerCampus Self-Service, reporting tools, and integration frameworks.
Advanced experience with Microsoft SQL Server, including query optimization, stored procedures, views, and database administration concepts.
Experience with Ellucian ecosystem products and higher education technologies.
Experience with system integrations, APIs, web services, ETL processes, and data migration projects.
Experience supporting production environments and managing application lifecycle activities.
Understanding of higher education business processes, including Admissions, Registration, Student Records, Finance, and Financial Aid.
Experience working within Agile, ITIL, or structured project management environments.
Excellent stakeholder management and communication abilities.
Advanced English proficiency (C1 level or higher) with strong verbal and written communication skills.
Must have experience working for US clients