Key Facts

Remote From:

Massachusetts (USA)

Category: Quality Assurance Specialist

Full time

Senior (5-10 years)

English

Hard Skills

Patient Safety Academic Standards

Other Skills

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Mentorship
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Analytical Skills
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Problem Solving
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Communication
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Social Skills
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Collaboration
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Detail Oriented

Roles & Responsibilities

Bachelor's Degree in related field of study required
Master's Degree in related field of study preferred
3+ years of experience in quality improvement, patient safety, or a related field within a healthcare setting required
Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies

Requirements:

Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes
Promote and cultivate a culture of safety within the hospital
Monitor and analyze quality metrics, including patient outcomes, readmission rates, and other performance indicators
Provide guidance and mentorship to junior staff

Brigham and Women's Hospital

About Brigham and Women's Hospital

Boston's Brigham and Women's Hospital (BWH) is an international leader in virtually every area of medicine and has been the site of pioneering breakthroughs that have improved lives around the world. A major teaching hospital of Harvard Medical School, BWH has a legacy of excellence that continues to grow. With two outstanding hospitals, over 150 outpatient practices, and over 1,200 physicians, we serve patients from New England, throughout the United States, and from 120 countries around the world. The BWH name is a reflection of our history. In 1980 three of Boston’s oldest and most prestigious Harvard Medical School teaching hospitals - the Peter Bent Brigham Hospital, the Robert Breck Brigham Hospital, and the Boston Hospital for Women – merged to form Brigham and Women’s Hospital. As a national leader in improving health care quality and safety, we have helped to develop some of the industry’s best practices including computerized physician order entry (CPOE) to prevent medication errors. The CPOE is now a nationally-accepted safety practice. The BWH Biomedical Research Institute (BRI) is one of the most powerful biomedical research institutes in the world and the second largest recipient of National Institutes of Health (NIH) funding among independent hospitals in the United States. BWH has long had great success in research as measured by the number of important discoveries made, the size and scope of its research portfolio and the volume of publications annually. BWH is a training ground for physicians, nurses, and allied health professionals. We have 1,100 trainees in over 140 of the most sought after training programs in the world, and also host Harvard Medical School students in rotations throughout our programs. As our global health services expand, our clinical trainees have rich opportunities to contribute and learn in challenging environments around the world. Brigham and Women's Hospital is an EEO, AA, VEVRAA Employer.

Founded: 2018

Company size: 10001

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Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for leading and ensuring the delivery of high-quality patient care and promoting a culture of safety within the hospital. This position involves monitoring and improving quality and safety metrics, conducting assessments, implementing initiatives to enhance overall healthcare quality and guiding and mentoring junior staff.

Primary Responsibilities:

-Develop, implement, and oversee quality improvement initiatives to enhance patient care and outcomes.
-Promote and cultivate a culture of safety within the hospital.
-Develop and implement strategies to engage staff in safety initiatives and reporting.
-Monitor and analyze quality metrics, including patient outcomes, readmission rates, and other performance indicators.
-Lead performance improvement projects related to patient safety and quality of care.
-Provide guidance and mentorship to junior staff.
-Ensure compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
-Analyze and report on quality and safety data regularly.

Qualifications

Qualifications:

Bachelor's Degree in related field of study required
Master's Degree in related field of study preferred
3+ years of experience in quality improvement, patient safety, or a related field within a healthcare setting required

Additional Knowledge, Skills and Abilities:

- Knowledge of healthcare regulations, accreditation standards, and quality improvement methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to collaborate effectively with multidisciplinary teams.
- Detail-oriented with a focus on accuracy in data analysis and reporting.
- Ability to lead or mentor staff.

Additional Job Details (if applicable)

Schedule and Working Model

Full-time, Monday through Friday, standard business hours.
Primarily remote with occasional team meetings in Boston, MA area.
Employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment.

Remote Type

Remote

Work Location

1620 Tremont Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$63,648.00 - $90,750.40/Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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