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Marketing Account Manager

Key Facts

Remote From: 
Category:  Account Manager
Full time
Mid-level (2-5 years)
English

Other Skills

  • Communication
  • Organizational Skills

Roles & Responsibilities

  • 3+ years of experience in marketing account management
  • Strong experience with Mailchimp, WordPress, Ahrefs/Semrush, Google Analytics (GA4)
  • Excellent written and verbal English communication skills
  • Strong project coordination and organizational skills

Requirements:

  • Own client communication and manage relationships
  • Coordinate marketing execution and manage campaigns
  • Update and manage website content using WordPress
  • Analyze campaign and website performance using Google Analytics

Job description

Marketing Account Manager (Email Marketing, SEO, WordPress & Client Success)

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

We’re hiring a highly organized and client-focused Marketing Account Manager to manage relationships, oversee marketing execution, and ensure seamless communication across multiple high-level client accounts.

This is not a pure strategy role.

We’re looking for someone who can:

  • Own client communication
  • Coordinate marketing execution
  • Manage campaigns and reporting
  • Keep projects organized and moving
  • Deliver a high-touch client experience

You’ll work closely with leadership while managing:

  • Email marketing campaigns
  • Website updates
  • SEO coordination
  • Reporting and analytics
  • Client workflows and communication

If you thrive in fast-paced agency or client-service environments and enjoy balancing marketing execution with relationship management, this role is a strong fit.

What You’ll Own

Client Relationship Management

  • Serve as the primary point of contact for client accounts
  • Manage communication across:
    • Email
    • Slack
    • WhatsApp
    • Zoom/video calls
  • Lead recurring client meetings and status updates
  • Ensure clients remain:
    • Informed
    • Supported
    • Aligned on priorities
  • Build strong, long-term client relationships

Marketing Campaign Management

  • Build and manage email marketing campaigns using:
    • Mailchimp
    • Klaviyo
    • Similar platforms
  • Write and edit:
    • Email copy
    • Subject lines
    • Campaign messaging
  • Manage:
    • Audience segmentation
    • Campaign scheduling
    • Performance tracking
  • Monitor campaign performance and provide insights to clients

Website & Content Management

  • Update and manage website content using:
    • WordPress
    • CMS platforms
  • Ensure websites remain:
    • Updated
    • Accurate
    • Aligned with marketing initiatives
  • Coordinate content changes and landing page updates

SEO Support & Optimization

  • Conduct SEO research and audits using:
    • Ahrefs
    • Semrush
  • Support:
    • Keyword research
    • On-page SEO improvements
    • Performance tracking
  • Monitor rankings and identify optimization opportunities

Reporting & Analytics

  • Analyze campaign and website performance using:
    • Google Analytics (GA4)
    • Email analytics
    • SEO tools
  • Translate data into:
    • Client-friendly reports
    • Actionable insights
    • Performance summaries
  • Track campaign progress and KPI performance

Workflow & Project Coordination

  • Coordinate tasks across:
    • Marketing
    • Design
    • Content
    • Leadership
  • Convert client feedback into:
    • Action items
    • Timelines
    • Deliverables
  • Ensure projects remain:
    • Organized
    • On schedule
    • Clearly communicated

AI & Productivity Tools

  • Use tools such as:
    • ChatGPT
    • Claude
    • AI writing/research tools
  • Improve efficiency across:
    • Content creation
    • Communication
    • Reporting
    • Research workflows

What We’re Looking For

Core Requirements

  • 3+ years of experience in:
    • Marketing account management
    • Client-facing marketing roles
    • Agency account management
  • Strong experience with:
    • Mailchimp
    • WordPress
    • Ahrefs / Semrush
    • Google Analytics (GA4)
  • Excellent written and verbal English communication skills
  • Strong project coordination and organizational skills
  • Ability to manage multiple clients and priorities simultaneously

Nice to Have

  • HubSpot or Klaviyo experience
  • Canva or Adobe Express skills
  • Familiarity with:
    • Google Ads
    • Meta Ads
    • Paid media reporting
  • Experience working with executive-level clients
  • Agency or fast-paced marketing environment experience

What a Typical Day Looks Like

  • Respond to client requests and provide updates
  • Prepare for and host client meetings
  • Launch and monitor email marketing campaigns
  • Update website content in WordPress
  • Review SEO performance and keyword opportunities
  • Prepare analytics reports and client summaries
  • Coordinate deliverables across internal teams

In short:
You ensure clients stay informed, campaigns stay organized, and marketing execution runs smoothly from start to finish.

Success Looks Like

  • High client satisfaction and retention
  • Marketing campaigns delivered on time
  • Strong email engagement and campaign performance
  • Organized workflows and accurate reporting
  • Clear communication across all client accounts
  • Leadership confidence in account management and execution

Why This Role Stands Out

  • Strong ownership over client relationships and campaign execution
  • Exposure to:
    • Email marketing
    • SEO
    • WordPress
    • Analytics
    • Client strategy
  • Opportunity to work directly with leadership and executive-level clients
  • Fully remote flexibility with structured workflows
  • Career growth into:
    • Senior Account Manager
    • Marketing Strategist
    • Client Success Leadership

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Client Interview
  • Offer & Onboarding

Apply Now

If you:

  • Enjoy managing client relationships and marketing workflows
  • Thrive in organized, fast-moving environments
  • Communicate clearly and proactively
  • Love balancing strategy, execution, and client success

This role is a strong fit for you.

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