Overview:
At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for a Microsoft Sentinel, Copilot for Security and Defender for Cloud Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.
This is a high-impact, customer-facing role where you’ll serve as a trusted technical advisor, driving adoption, optimization, and transformation across a range of Microsoft security solutions—including Sentinel, Copilot for Security, Microsoft Defender for Cloud, and advanced tools like MDI, MDA, and XDR.
Location: Remote US
Salary Range: $95K/yr – $110K/yr based on experience
What You Will Do:
- Act as the customer’s security advisor, guiding their end-to-end journey with Microsoft’s cloud security architecture.
- Drive technical conversations and hands-on solutioning across IaaS, PaaS, and SaaS security layers.
- Deliver compelling technical presentations, live demos, and proof-of-concepts showcasing Microsoft Sentinel, Defender for Cloud, and Copilot for Security.
- Lead clients’ implementation efforts focused on cloud-native SIEM (Sentinel), automated threat response (Copilot for Security), and security telemetry ingestion and analytics across IaaS, PaaS, SaaS, endpoint, and identity workloads.
- Drive successful adoption of Microsoft security products, especially across hybrid cloud environments.
- Stay ahead of the curve with AI-powered security tools and continuously upskill to align with Microsoft’s Security & Customer Success goals.
Who You Are:
- 10–15 years of progressive IT experience spanning enterprise infrastructure, cloud platforms, and security operations.
- 5–7 years of hands-on expertise with Microsoft Security solutions, including Microsoft Sentinel, Microsoft Defender XDR, Defender for Cloud, Defender for Identity, Defender for Office 365, and 2+ years of experience with Security Copilot.
- Strong background in cross-platform integration of cloud, endpoint, identity, and application security sources into Microsoft security platforms, enabling unified threat detection, investigation, and response.
- Deep understanding of SIEM, XDR, threat detection engineering, security monitoring, incident response, and security operations best practices across hybrid and multi-cloud environments.
- Trusted advisor with strong executive presence, capable of influencing technical decision-makers, security leaders, architects, and C-level stakeholders.
- Strong customer-facing consulting and presentation skills, including requirements discovery, solution design workshops, architecture reviews, and technical enablement sessions.
- Experience leading strategic customer engagements, driving platform adoption, operational excellence, and measurable security outcomes.
- Hands-on expertise with automation and orchestration capabilities, including Microsoft Sentinel automation rules, playbooks, Logic Apps, and AI-driven security workflows.
Key Skills & Technologies:
- Cloud Security Solutions: Microsoft Defender for Cloud (Azure IaaS, PaaS, SaaS security), Defender for Identity (MDI), Defender for Endpoint, Defender for Cloud Apps (MDA), XDR technologies.
- SIEM/SOAR: Deep familiarity with Microsoft Sentinel architecture, threat hunting, workbook creation, KQL, and incident response workflows.
- AI & Automation: Hands-on experience or working knowledge of CoPilot for Security
- Security Frameworks & Models: Understanding of Zero Trust, MITRE ATT&CK, NIST, and cloud governance best practices.
- Scripting/Automation: PowerShell, Kusto Query Language (KQL), Azure Logic Apps preferred.
- Customer-Facing Expertise: Proven ability to lead customer engagements, technical workshops, and deploy real-world solutions.
What We Offer:
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
Posted Salary Range:
USD $95,000.00 - USD $110,000.00 /Yr.
