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Moderation Specialist

Key Facts

Remote From: 
Full time
English

Other Skills

  • Critical Thinking
  • Detail Oriented
  • Decision Making
  • Microsoft Excel
  • Time Management
  • Communication
  • Adaptability
  • Problem Solving
  • Collaboration
  • Lifelong Learning

Roles & Responsibilities

  • Upper Intermediate level of English proficiency
  • Basic knowledge of Excel/Spreadsheets
  • Strong critical thinking and the ability to evaluate content independently
  • Adaptability to changes in workflows, task volumes, and policies

Requirements:

  • Review photos, messages, and live-streaming content in accordance with social networking policies, workflows, and targets
  • Maintain a consistently high level of accuracy and quality across all daily tasks
  • Generate reports on completed tasks and make suggestions for efficiency improvements
  • Composure when working with sensitive or potentially disturbing content

Job description

We have created an international web platform that’s genuinely changing how people connect in Tier-1 markets: 1 million users across the USA, Canada, and UK trust us for meaningful relationships that go beyond surface-level matching! Since 2020, we have been the platform for people seeking real connections. Our users enjoy 24/7 communication, seamless content sharing, and a completely ad-free experience. We have found our sweet spot in performance and intuitive design that keeps people engaged and actually connecting with each other.

So, you will be part of an ambitious journey toward our clear goal: becoming one of the Top-5 international social networking platforms globally. We are already succeeding in our current markets, and now we are ready to bring that same thoughtful approach to worldwide scale. Ready to help shape the future of meaningful online dating? Your work will help millions of people find genuine connections.

About your role: As a Moderation Specialist, you’ll work at the core of our social networking ecosystem, navigating real user-generated content and helping maintain a trusted environment for a fast-growing global platform. This role is for someone who can stay focused, think clearly, and make solid decisions in dynamic situations where attention to detail truly matters

In this role, you will
  • Review photos, messages, and live-streaming content in accordance with social networking policies, workflows, and targets, including potentially sensitive or disturbing materials

  • Maintain a consistently high level of accuracy and quality across all daily tasks

  • Generate reports on completed tasks and make suggestions for efficiency improvements


  • It’s all about you
  • Upper Intermediate level of English proficiency

  • Basic knowledge of Excel/Spreadsheets

  • Strong critical thinking and the ability to evaluate content independently

  • Adaptability to changes in workflows, task volumes, and policies

  • High attention to detail and focus on quality

  • Effective time-management skills and the ability to meet deadlines

  • Clear and professional written communication

  • Problem-solving mindset and ownership in decision-making

  • Willingness to collaborate with the team and share insights

  • Ability to learn new tools and policies quickly

  • Composure when working with sensitive or potentially disturbing content


  • Would be a plus
  • Moderation content experience


  • What we offer
  • Care and support: 
  • 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events

  • 100% medical insurance coverage

  • Sports and equipment reimbursement

  • Team building events, corporate gifts, and stylish merch

  • Financial and legal support

  • Maternity Recovery Support Allowance

  • Position retention and support for those who join the Armed Forces of Ukraine

  • Participation in social initiatives supporting Ukraine

  • Comfortable working environment:
  • Work from our Kyiv hub or remotely

  • Flexible shift schedule: morning (8:00–17:00), afternoon (14:00–23:00), or night (19:00–04:00) – no more than 2 night shifts per week, with the option to set your shift preferences
  • Modern equipment or depreciation of your own tools

  • Investment in your future:
  • Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

  • 70% of our heads and leads have grown into their roles here – so can you!

  • Performance-oriented reviews and Individual Development Plans (IDPs)

  • Reimbursement for professional courses and English classes

  • Corporate library, book club, and knowledge-sharing events


  • Hiring process
  • Intro call

  • Interview with the Hiring team

  • Reference check

  • Offer

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