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JOB TITLE: Seasonal Operations Coordinator or Seasonal Bike Mechanic
Overview
The Seasonal Bike Mechanic and Seasonal Operations Coordinator positions support winter hub operations through bike maintenance, equipment overhaul, and both individual and team collaboration. Both roles require adaptability, clear communication, and comfort working within a structured but evolving workspace where tasks may change from day-to-day.
These roles are a great entry point for individuals interested in growing into future elevated field staff or office roles. They provide exposure to how Backroads operates behind the scenes, offering a deeper understanding of operational workflows and decision-making that supports both the field and guest experiences.
SEASONAL BIKE MECHANIC
Location & length of season:
- Canmore: November 1 – March 31
- Czech: November 1 – March 31
- Pernes: November 1 – March 31
- Salt Lake City: October 1 – March 31
- Tuscany: October 1 – March 31
Purpose of job:
In this role, you will maintain the quality of Backroads Bike Fleet by overhauling, tuning, and adjusting bikes in preparation for the future season.
Major duties and responsibilities:
- Build, service and prepare bicycles for regional fulfillment.
- Overhaul bikes and bike related equipment like e-bike battery bags or wheels as needed to prepare for the upcoming season.
- Support and maintain an accurate inventory of all bicycles and record all relevant maintenance items.
- Maintain the organization and cleanliness of the Bike Shop and related storage areas, as well as Backroads bikes in the off season, and prepare them for the upcoming season.
- Participate in weekly tasks of cleaning, organizing, and disposal of used parts, packaging, etc.
Required knowledge and abilities:
- Knowledge of Backroads bicycle maintenance and mastery of basic prep tasks
- Excellent organizational skills and attention to detail
- Ability to prioritize and complete numerous tasks under time constraints, as well as independence in working.
- Ability to lift 50 pounds (22 kg) from the ground to waist height, and 35 pounds (15 kg) from the ground to above your head.
SEASONAL OPERATIONS COORDINATOR
Location & length of season:
- Canmore: November 1 – March 31
- Czech: October 1 – April 30
- Pernes: October 1 – April 30
- Salt Lake City: October 1 – March 31
- Tuscany: October 1 – April 30
Purpose of job:
In this role, you will play a crucial part in ensuring the smooth operation and quality control of our equipment and processes. You will be working closely with our full-time Operations Specialists to oversee Equipment Overhaul and Seasonal Maintenance (EOSM) tasks and winter projects.
Major duties and responsibilities:
- Assist in the flow of EOSM tasks with Field Staff overseeing the flow of EOSM tasks for Field Staff.
- Ensure all Field Staff complete their EOSM tasks within the scheduled timeline.
- Oversee the cleaning, counting, and loading of equipment, especially bikes, during the load process.
- Provide clear instructions and monitor quality control, checking and signing off on completed tasks.
- Assist with the overhaul and cleaning of all unit equipment and other quality tasks as needed through the winter.
- Maintain visibility and control over who is working on bikes during the off-season to ensure high-quality standards.
- Assist with Hub Winter Projects (assembling first aid kits, uploading new software into Wahoos, loading vans with equipment, overhauling/cleaning walking sticks etc.)
Required knowledge and abilities:
- Strong organizational skills and attention to detail.
- Ability to follow and provide clear instructions.
- Experience in operations or equipment maintenance preferred.
- Strong communication and teamwork skills.
- Ability to work independently and take initiative.
- Flexibility to adapt to changing priorities and tasks.
- Comfortable working outside despite variable weather conditions.
- Ability to lift 50 pounds (22 kg) from the ground to waist height, and 35 pounds (15 kg) from the ground to above your head.
BOTH POSITIONS
Eligibility, compensation and benefits:
- Housing provided
- Access to the Backroads van provided
- Ability to attend Staff Ride (if eligible). Time off for Staff Ride will include November 9-13 with the ability to add 5 additional days on either end of Staff Ride.
Visa Requirements:
- European Union Passport
- European Union Work Permit
- For North Americans, we are unable to obtain Working visas for European positions. If you are interested in working in Europe over the winter in some capacity, please include the European areas you are interested in working in your application. This will allow us to follow up with you directly as needed.
