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Sales Support Associate, Group Benefits

Key Facts

Remote From: 
Full time
English

Other Skills

  • Analytical Skills
  • Microsoft Excel
  • Microsoft PowerPoint
  • Communication

Roles & Responsibilities

  • Proven basic math/analytical skills
  • Ability to access and utilize internal Sharepoints and systems
  • Computer proficiency in data entry, Excel, Word, PowerPoint
  • High school diploma or equivalent

Requirements:

  • Manage market general email box to direct and process inquiries
  • Serve as a key point of contact for broker inquiries related to licensing status, appointment needs, changes, and system updates
  • Maintain system records for accuracy
  • Lead the development and delivery of specialized reporting for leadership

Job description

Guardian's Group Benefits team is hiring a Sales Support Associate in the Plano, TX area. The Sales Support Associate provides operational support, working closely with sales, client management, sales support, and leadership teams to ensure system and information accuracy, materials are prepared and delivered on time, as well as project management support.

You Will:

  • Manage market general email box to direct and process inquiries
  • Serve as a key point of contact for broker inquiries related to licensing status, appointment needs, changes, and system updates
  • Maintain system records for accuracy
  • Lead the development and delivery of specialized reporting  for leadership, enabling accurate forecasting and ongoing tracking against strategic goals
  • Translate complex data into clear, actionable insights that support decision making and drive performance accountability
  • Support special projects and event coordination
  • Package outgoing mail/shipments as needed
  • Print/Collate/Assemble materials for meetings

You Have:

  • Proven basic math /analytical skills
  • Ability to access and utilize internal Sharepoints and systems.
  • Computer proficiency in data entry, Excel, Word, PowerPoint. Salesforce experience a plus
  • Ability to represent Guardian in a professional manner
  • High school diploma or equivalent
  • Ability to navigate throughout a matrixed organization.
  • Ideal candidates should have previous experience in an administrative role

Location and Work Arrangement:

  • The successful candidate will be based in the Plano, TX area.
  • The work arrangement will be "Mobile," with at least one day per week in Guardian's Plano Regional Office required. The remainder of the week will be "work from home."

Salary Range:

$37,240.00 - $55,855.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefitsBenefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

 

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

 

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.

 

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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