Transform Lives with Children Believe!
Join us to help break the barriers to education that steal children’s choices one by one until they have none. Together, we can foster an environment where education unlocks a world of choices, nurturing creativity, resilience, and hope for a better tomorrow. At Children Believe, we won’t stop until every child can dream fearlessly and grow up to live the life they choose to live.
Children Believe is currently recruiting for the following position:
DIRECTOR, DIGITAL EXPERIENCE & PRODUCTION
Canada Office
The Director, Digital Experience & Production leads the strategic planning and implementation of supporter growth and acquisition through digital marketing and digital engagement. Is responsible for attracting new supporters and raising financial resources from them. Gives direction to all aspects of digital marketing and oversees the organization’s digital presence. Active member of the Senior Leadership Team of Marketing &Development in all national campaigns as well as leads out on digital campaign development and execution.
- Enhance new acquisition digital channels, products and revenue sources;
- Oversee creative development and implementation of Children Believe digital fundraising appeals to new donors and audiences;
- Responsible for the management of external vendor and agency relationships and contracts within the realm of the position;
- Oversee the management of all digital assets and overall digital footprint equity for Children Believe – including all social media – with an ability to contribute both on strategic and hands on level (also known as a ‘player/coach).
- Support Chief Marketing & Development Officer and Leadership Team in developing mass-revenue diversification through product innovation and new revenue sources;
- Leads the DX&P team through strategic thinking, innovation and growth;
- Ensures compliance to Children Believe brand and corporate identity guidelines for all prospect/donor/sponsor materials.
This role includes, but not limited to:
- Increase revenue and grow net digital contribution in support of social impact growth through the acquisition of monthly and single gift donors.
- Develops, leads and implements CB’s Digital Strategy – including Social Media Strategy
- Oversees management of internal digital team staff. Coaches, develops and counsels staff, to identify and resolve problems, optimize employee morale, motivate staff and ensure effective strategies and activities are carried out.
- Selects and negotiates contracts and manages key partner/vendor relationships including providing adequate resources, producing detailed project outlines and performance monitoring.
- Identifies issues or variances from income/expense plans, and takes corrective actions.
- Develops/enhances and manages a diverse range of donor acquisition programs and campaigns
- Supports the delivery of the organization's consistent brand message, style and experience across digital fundraising channels. Ensures key stakeholders have been consulted in the approval process for fundraising materials. Accountable for accurate and effective content across all CB’s digital presence.
- Champions collaboration by ensuring effective and regular communication with internal stakeholders to maximize optimum process and information flow.
- Creates detailed annual plans and budgets for new supporter digital acquisition activities. Monitors performance against budget, and reports any significant income or expense issues. Produces regular Digital related financial/performance reports.
- Monitors fundraising sector developments including legislative changes and keeps abreast of the Canadian fundraising and charitable climate.
- Comply with all Children Believe policies and procedures.
- Other related duties as assigned.
The ideal candidate possesses:
- University degree or college diploma in Digital Marketing or a relevant field.
- Minimum 7+ years’ experience in digital fundraising or marketing, including at least 4 years in managerial role.
- Excellent knowledge of database marketing principles.
- Superior knowledge of integrated marketing, with a focus on digital marketing.
- Proven track record of success in leading high-performing digital marketing teams, with demonstrated skills and experience in project management.
- Successful experience managing vendor/supplier contracts and relationships.
- Understanding of PIPEDA and compliance issues.
- Understanding of development issues and how they pertain to child-centred community development.
- Advanced skills in Microsoft Word, Excel, PowerPoint, and donor database software for data extraction and analysis.
- Ability to speak and/or write in French or Spanish is considered an asset.
Attributes, Traits, Behaviours:
- Demonstrated high level of interpersonal skills and emotional intelligence, including the ability to network, collaborate, build relationships, and negotiate.
- Compelling verbal and written English communication skills with the ability to influence.
- Excellent organizational skills and attention to detail.
- Cross-cultural sensitivity and experience.
- Flexible and adaptable to changing demands and priorities.
- Results-oriented, proactive, deadline-driven self-starter.
- Accustomed to managing multiple projects simultaneously without compromising quality or efficiency; able to meet timelines and perform under pressure.
- Demonstrated commitment to Children Believe’s values, mission, and vision.
Type: Hybrid
Our Hybrid Workplace Program is a flexible work arrangement that permits employees to work remotely while also occasionally being required to come into the Organization’s office. If approved to work from home as part of our Hybrid workplace program; the incumbent must be available to work from the Organization’s office from time to time as determined by the supervisor or as otherwise directed by the Organization.
Compensation: Between $108,000 - $135,000 annually based on experience.
We value our employees and offer a comprehensive benefits package to support your professional and personal growth:
- Competitive Compensation Package: We provide an attractive compensation package with clearly stated hiring ranges.
- Flexible Work Environment: Enjoy a flexible work environment, including hybrid work options, flexible hours, “No Meeting Mondays,” and the option to work up to 20 days out of province per year.
- Comprehensive Benefits Plan: Our group benefits plan includes health and dental coverage, an Employee and Family Assistance Program (EFAP), and RRSP matching up to 5%, starting from day one.
- Health Spending Account: Access to our $500 Healthcare Spending Account to top up expenses not covered in the benefits program
- Performance Incentives: Participate in our Pay for Performance Plan with up to 6% performance incentive pay.
- Professional Development: Benefit from 5 paid professional development days and experience professional growth through a variety of learning opportunities.
- Paid Time Off: Enjoy an annual Christmas closure, receive 2 float days, and have access to up to 10 sick day
- Generous Vacation Policy: Enjoy 5 weeks paid vacation with incremental increase every 5 years up to 6 weeks.
- Other Employee Perks: Take advantage of our Employee Discount Program and various other perks designed to enhance your overall well-being and work-life balance.
Application Process:
If you believe you have that unique combination of a not-for-profit heart combined with the skills and interest for the “Director, Digital Experience & Production” position, then click the “Apply” button found at the bottom of this screen.
Applicants must be legally eligible to work in Canada.
Consistent with our Child Protection/Safe-Guarding Policy the successful candidate must receive clearance by a criminal record check.
Children Believe is committed to diversity in the workplace and is an equal opportunity employer.
Children Believe is committed to providing workplace accommodations. If you require an accommodation, inform us and we will work with you to meet your needs.
We thank all applicants for applying, however, only candidates selected for an interview will be contacted.
Please note that this posting is for an existing vacancy at Children Believe. All applications are reviewed by our hiring team and AI is not used to screen candidates.
People & Culture Team
Children Believe
