Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Zayo is seeking a Manager, Network Construction to be responsible for the day-to-day activities of the fiber construction teams within an assigned geographic area. These area-based teams all perform their duties within the service territory and focus on vendor management, work order execution, construction, and restoration of Zayo fiber networks and services that are consistent with all defined standard operating processes and procedures.
Our Manager, Network of Construction works with all cross-functional areas on improving the quality of processes, deliverables, and the end-to-end customer experience. Common activities will involve area data identification, collection, analysis, and reporting; along with understanding operational business functions and processes. Each fiber construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Zayo.
Our Manager of Network Construction is accountable for delivering key KPIs for their area of responsibility including but not limited to fiber complete for small cell and installed enterprise revenue.
*Location: Open to working remotely within the state of Arizona with preference for candidates residing in the Phoenix, AZ metro area.
Responsibilities:
Manage a team of Supervisors of Fiber Construction and Fiber Construction Managers in support of the District(s) construction demands, Cap and management, as well as KPIs
Work jointly with leadership from NOC, Engineering, Field Operations, and Change management teams
Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance
Maintain knowledge of technology in use, and/or under development for its impact or potential impact on the operational business process
Manage the assigned areas respective CAPEX budgets
Maintain quality service by understanding and enforcing organization standards
Develop and coach direct employees, as well as ensuring similar opportunities throughout the team. Identify training gaps and create a career path for team members
Schedule and prioritize the workload of the fiber construction and external vendor resources within an assigned area
Develop and implement district level long term planning and resource planning to support future growth
Partner with utility and municipal providers to streamline permit application process
Manage team of leaders and individual contributors for the purposes of (including but not limited to):
Management of external vendors necessary for timely completion and within budget
Initial construction reviews in accordance with project specifications.
Oversee site construction, managing schedule, and resources on all projects
Ensure that all jobs are maintained in a project tracking system with complete accuracy.
Coordination of all permitting and licensing activities.
Development of permit and construction plans
Manage the Vendor evaluation and selection process
Ensure all work is completed in accordance with Zayo construction standards, processes, and procedures. Act as a key contributor to continued growth and improvement in each of these
Act as Zayo safety observer and Quality Assurance representative while at the site ensuring compliance with Zayo safety program and related workmanship practices
Education:
High school diploma or equivalent, required
B.S in Architecture, Engineering, or Construction related field OR equivalent work experience, required
A valid driver’s license, required
Experience/Minimum Requirements:
Minimum of five (5) years of experience managing large scale Fiber OSP and ISP development projects (i.e. site acquisition, zoning, permitting and construction management)
Minimum of five (5) years of experience in project management including experience in budgeting and finance across multiple projects
Previous people management experience
Previous experience managing off-site teams, strongly preferred
Other Skills/Abilities:
Excellent leadership, interpersonal, verbal, and written communication skills
Proven people and project management skills
Strong background in and a good working knowledge of fiber optic infrastructure engineering, construction, and restoration methods
Familiarity with Outside Plant (OSP) and Inside Plant (ISP) installation standards and practices
Expertise in reporting as well as an understanding of workflows, customer needs, and underlying technology
Strong analytical skills and proven ability in determining the root cause of problems and the base set of conditions for their occurrence; exhibit the ability to assess the priority and severity of issues by understanding business objectives, technical costs, and user needs as well as weigh alternatives for resolution. Curiosity, initiative, and drive, along with the ability to quickly learn new technology, and a willingness to think strategically and tactically will be critical to success in this position
Ability to diagnose workflow problems and institute remedies
Possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity
Ability to operate in a fast-paced customer focused environment handling multiple priorities at a time, delivering quality service to diverse user groups and customers
A positive attitude and desire to deliver exceptional results for our customers
Personal commitment to safety, integrity, and continual professional development
Strong Microsoft Office (Excel, Visio, Word and PowerPoint) skills
Reports to: District Manager of Construction/Engineering
Title(s) of direct reports includes but not limited to: Supervisor Fiber Construction, Senior Fiber Construction Manager, Fiber Construction Manager, Operations Coordinator
Working Conditions:
Could be required to travel to project sites with exposure to heavy equipment and environmental conditions up to 10% of the time. Traditionally however, works in a normal office setting with no exposure to adverse environmental conditions 90% of the time.
Estimated Base Pay Range: $77,100 - $110,400 USD/annually
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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