AG Account Manager

Entity:

Supply, Trading & Shipping

Job Family Group:

Marketing Group

Job Description:

About us

There’s never been a better time to join TravelCenters of America! For 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Today, TA is in the midst of a major company transformation. Driven by a passionate team, TA is focused on growing its network of travel centers, upgrading more than 100 existing TA, Petro and TA Express locations nationwide, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s transformation. This dynamic environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

About the role

The Account Manager will play an integral part in managing a large portfolio of customer account relationships acting as a liaison between the channel partner companies and customers in the trucking and fuel industry. The role requires a reliable professional, able to achieve balance between internal and external business relationships, and bring strong selling strategies with a proven track record of success in areas of customer service, business growth, and sales.

This role works as part of a collaborative team covering the United States and Canada, driving sales through account development, retention, management, and revenue growth objectives.

Key Responsibilities

• Focuses on growing the fuel, truck maintenance, and tire sales within the Channel Partner memberships
• Analyzes market segmentation accounts to identify possible revenue growth opportunities
• Contacts current customers of TA’s Channel Partner Programs to educate them on the benefits of their program while developing long term relationships
• Analyzes data to optimize sales decisions and potential business deals for incremental financial gain
• Monitors customers and maintains thorough records of sales, revenue, etc.
• Develops relationships with customers and internal teammates to maximize sales and margin potential
• Develops pricing and terms for current and new customers
• Consults with current customers to design innovative solutions
• Negotiates creative pricing solutions to resolve customer issues
• Records new business opportunities in Salesforce for follow up and expanded share of wallet opportunities
• Update company information in Salesforce and ABS systems
• Reports daily/weekly/monthly/quarterly basis on development of prospects and current customers

Essential Education, experience and requirements:

• .Bachelor’s degree in Business, Operations, Analytics or Marketing preferred
• Entry / Mid-Level experience of Sales and/or Truck Service experience
• Comprehensive knowledge of truck maintenance and tire services
• Strong verbal, written, and presentation skills
• Excellent analytical and research skills
• Good organizational skills and the ability to effectively prioritize tasks
• Working knowledge of Microsoft Excel, Word, and Power Point
• Experience with CRM software (e.g. Salesforce)
• Understanding of sales performance metrics
• Ability to function independently, as well as working effectively in a team environment
• Proficient in computer operation and business/sales software

Working Conditions / Physical Requirements

• Primarily work in an office setting during normal business hours
• Minimal travel required via automobile and/or airplane to attend the occasional conference, seminars, and sales meetings
• Requires extensive sitting, viewing, and using computer equipment, keyboarding, listening, speaking with telephone equipment, walking, and occasionally lifting 10-40lbs
• No exposure to adverse working conditions

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Brand Management, Channel Management, Channel marketing activation, customer and competitor understanding, Customer Segmentation, Customer Value Proposition, Developing creative marketing content, Dialogue enablement, Digital Fluency, Digital Marketing, Generating customer insights, Loyalty Management, market, Marketing comms plan, Measuring and Verification for Carbon Storage, Monitoring, Offer and product knowledge, Offer Development, Offer execution and growth, Product Ownership, Project Management, Research and insights, Sales forecasting/demand planning {+ 1 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.