last-hour logistics or delivery customer service experience
Requirements:
support hourly and daily quality management across the Meal Manager program
execute and provide feedback on standard operating procedures
interact with customers, merchants, and Dashers regularly
detect fulfillment challenges before they become widespread
Job description
Job Details: Job title: Operations Clerk Payrate: $24/hr. on W2 Duration: 7 months Location: Remote Role
Schedule:
Would prefer someone to work Wed - Sun, 40 hours a week (weekend availability is 100% required).
Other shifts available-
Monday – Friday (EST hours)
Monday – Friday (PST hours, starting from 11:00 AM onwards)
Saturday – Wednesday (CST hours)
Job description-
You will support hourly and daily quality management and support across our Meal Manager program - a growing space.
You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.
Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Preferred Qualifications: -
excellent verbal communication
attention to detail
ability to adapt to changing contexts
last-hour logistics or delivery customer service experience (Fedex, UPS, high-visibility package delivery roles)
