Ideal Candidate Profile: Seeking a highly skilled Senior Product designer with good experience with understanding and digesting complex data systems, mapping this complexity .Candidate will work across one or more cross-functional teams and products, helping to connect the dots between research, design, engineering, and organization mission. Candidate responsibilities will span early-stage discovery, end-to-end product design, usability testing, accessibility, and the creation of design artifacts that support high-quality implementation.
Job Duties & Responsibilities
Product Discovery and Design Strategy (30%)
Design Thinking. Apply design thinking within complex education ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human-centered product solutions.
Research. Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys.
Design with Users. Facilitate workshops and co-creation sessions to align teams and uncover opportunities.
Data into Insights. Turn user, behavioral, and operational data into actionable insights.
Prioritization. Influence prioritization and roadmapping efforts by connecting user needs with business goals and mission.
User Advocacy. Champion human-centered and inclusive design principles.
Storytelling. Use strategic storytelling to communicate vision, value, and direction.
Design Execution and Delivery (40%)
Product Design. Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design.
Design Systems. Apply and contribute to design systems, ensuring visual and functional consistency
Plain Language. Write and test content using plain language for clarity and accessibility Testing. Conduct usability tests and A/B tests to validate design decisions.
Accessibility. Perform accessibility audits to meet inclusive design standards.
Responsive Design. Design for responsive, mobile-first experiences, and mobile apps.
Artificial Intelligence. Experiment with generative AI tools to support ideation and prototyping.
Tools. Use tools like Figma (preferred), Miro, and Dovetail to design, document, and test work.
Collaboration and Communication (30%)
Collaborate. Rapidly iterate through daily partnership with product managers, engineers, researchers, leadership, and other stakeholders throughout the design and development process.
Ceremonies. Participate in standups, sprint planning, design reviews and QA cycles.
Specifications. Translate design decisions into clear specifications for implementation.
Presenting. Present ideas, research findings, and designs with confidence and clarity.
Design Operations. Contribute to organization-wide design efforts, including shared tools, systems, and templates.
Required Skills & Experience
A product design mindset and experience designing for complex, content-rich websites and applications, including strong skills in creating and communicating design artifacts, such as user flows, wireframes, prototypes, and high-fidelity UI designs.
Proficiency in design thinking and human-centered methodologies, with the ability to reframe challenges and translate insights into actionable design direction.
Strong skills in information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma (preferred), Miro, and Dovetail.
Experience applying generative and evaluative research methods, along with facilitation skills to lead workshops and co-creation sessions.
A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms.
Comfortable discussing technical constraints and collaborating with engineers to ensure design feasibility (experience with front-end technologies is a plus).
A commitment to inclusive, ethical, and user-centered design, with the ability to write and test content using plain language principles.
Excellent collaboration and communication skills, with a user advocacy mindset and the ability to work effectively across cross-functional teams.
Curiosity and adaptability—you're self-motivated, continuously learning, and excited by emerging tools and trends, including generative AI.
Self-managing, but also used to working within a team
Highly adaptable to new information, situations, or challenges and can work independently.
