Must hold a nationally recognized medical assistant certification or Certified Pharmacy Technician certification
Minimum 2 years of clinical experience in primary care, hospital, or specialty healthcare setting
Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
Requirements:
Manage an assigned panel of 400–450 patients and conduct required monthly outreach to ensure continuity of care
Conduct 50–60+ daily outbound calls to patients, providing care plan support and health coaching aligned to their needs
Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs
Document all patient interactions in real time using the care coordination platform
Job description
Care Coordinator (Remote – US)
*This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.*
Event Title: Certified Medical Assistant Job Fair – Virtual Hiring Event. Date: June 12th 2026 Time: 2:00 pm - 4:00 pm EST. Location: Indeed Platform. Eligibility: Must hold an active Medical Assistant or Certified Pharmacy Technician license and complete assessment. Work Environment: This position is remote; however, if you reside in or near Tampa, FL or Independence, OH, it will be offered as a fully on-site role with in-office expectations. Why Choose Us? Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a Care Coordinator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions.
What to Expect at the Event:
Meet virtually with our clinical leadership teams
Learn more about our Care Coordinator role
Ask questions about day-to-day responsibilities, team culture, and growth opportunities
Get details on compensation, benefits, and our fully remote work environment
Start the hiring process (if qualified and ready)
What We’re Looking For: We’re looking for a compassionate, patient-centered Care Coordinator to manage a panel of patients and provide health coaching through monthly outreach. The ideal candidate is an excellent communicator who can build rapport with patients, collaborate with clinical teams, and advocate for patient needs. You thrive in fast-paced environments, are comfortable navigating multiple technology platforms, and are passionate about helping patients achieve better health outcomes.
Required Qualifications:
Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C) OR Certified Pharmacy Technician (CPhT)
Minimum 2 years of clinical experience in primary care, hospital, or specialty healthcare setting
Experience with Electronic Medical Records (EMRs) and strong computer navigation skills
Proficiency navigating multiple technology platforms and complex systems
HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability
Must be legally authorized to work in the United States
Preferred Qualifications:
Experience in care coordination, chronic care management, or behavioral health integration
Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms
Previous experience managing large patient panels (200+)
Bilingual capability (English and Spanish preferred)
What You’ll Do: Patient Outreach & Health Coaching
Manage an assigned panel of 400–450 patients and conduct required monthly outreach to ensure continuity of care
Conduct 50–60+ daily outbound calls to patients, providing care plan support and health coaching aligned to their needs
Maintain call quality standards through consistent engagement and professional communication
Care Coordination & Collaboration
Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs
Support care coordination goals by staying on schedule with monthly outreach targets
Help close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services
Patient Advocacy
Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle
Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes
Documentation & Compliance
Document all patient interactions in real time using the care coordination platform
Maintain HIPAA compliance in all patient communications and documentation
Maintain accurate, real-time documentation to support care coordination goals
100% Remote with a Monday–Friday schedule — no weekends or late nights
High-speed broadband internet and private home workspace required
Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload
Private workspace required for compliance with HIPAA privacy laws
Next Steps: Ready to attend? Make sure to:
Apply to the job posting if you haven’t already
Complete the assessment (required to participate in the event)
Confirm your attendance via email with the recruiter. Our recruiter will follow up with event details and instructions on how to access the session.
We’re excited to meet you and share more about life at Cosán Group. See you at the virtual hiring event!
Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.