AWS Connect + Java Engineer

​​​​ Role: AWS Connect + Java Engineer
Position Type: Full-Time Contract (40hrs/week)
Contract Duration: 12 months+
Work Schedule: 8 hours/day (Mon-Fri)
Timezone: IST with overlap to US teams (2 hours of overlap. End of consultant's day overlaps with start of US day EST.)
Location: 100% Remote - Candidates can work form anywhere in India.

Overview

We are seeking multiple experienced AWS Connect Engineers to support a large-scale contact center transformation and resiliency initiative. This team will be responsible for developing, enhancing, and integrating Amazon Connect solutions within a highly scalable, mission-critical environment.

The ideal candidates will have strong hands-on experience with Amazon Connect, AWS serverless technologies, backend integrations, and custom contact center development within complex enterprise environments.

Responsibilities

• Develop and support integrations between Amazon Connect and backend systems
• Build Java-based microservices and RESTful APIs supporting contact center operations
• Design and optimize AWS Lambda functions for scalable, high-concurrency workloads
• Support API orchestration and backend workflow integrations
• Collaborate with distributed engineering teams on cloud-native solutions
• Troubleshoot production issues and optimize application performance

Required Skills

• Strong experience with:
  • Amazon Connect
  • Contact Flows
  • Java
  • AWS Lambda
  • REST APIs / Microservices
• Experience with AWS serverless architecture
• Experience integrating enterprise applications and backend systems
• Strong debugging and performance optimization skills

Preferred

• Experience in large enterprise environments
• Multi-region AWS deployment experience
• Experience supporting highly available / resilient systems