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AWS Connect + Java Engineer

Key Facts

Remote From: 
Full time
English

Roles & Responsibilities

  • Strong experience with Amazon Connect
  • Contact Flows
  • Java
  • AWS Lambda

Requirements:

  • Develop and support integrations between Amazon Connect and backend systems
  • Build Java-based microservices and RESTful APIs supporting contact center operations
  • Design and optimize AWS Lambda functions for scalable, high-concurrency workloads
  • Support API orchestration and backend workflow integrations

Job description

โ€‹โ€‹โ€‹โ€‹ Role: AWS Connect + Java Engineer
Position Type: Full-Time Contract (40hrs/week)
Contract Duration: 12 months+
Work Schedule: 8 hours/day (Mon-Fri)
Timezone: IST with overlap to US teams (2 hours of overlap. End of consultant's day overlaps with start of US day EST.)
Location: 100% Remote - Candidates can work form anywhere in India.

Overview

We are seeking multiple experienced AWS Connect Engineers to support a large-scale contact center transformation and resiliency initiative. This team will be responsible for developing, enhancing, and integrating Amazon Connect solutions within a highly scalable, mission-critical environment.

The ideal candidates will have strong hands-on experience with Amazon Connect, AWS serverless technologies, backend integrations, and custom contact center development within complex enterprise environments.

Responsibilities

  • Develop and support integrations between Amazon Connect and backend systems
  • Build Java-based microservices and RESTful APIs supporting contact center operations
  • Design and optimize AWS Lambda functions for scalable, high-concurrency workloads
  • Support API orchestration and backend workflow integrations
  • Collaborate with distributed engineering teams on cloud-native solutions
  • Troubleshoot production issues and optimize application performance

Required Skills

  • Strong experience with:
    • Amazon Connect
    • Contact Flows
    • Java
    • AWS Lambda
    • REST APIs / Microservices
  • Experience with AWS serverless architecture
  • Experience integrating enterprise applications and backend systems
  • Strong debugging and performance optimization skills

Preferred

  • Experience in large enterprise environments
  • Multi-region AWS deployment experience
  • Experience supporting highly available / resilient systems

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