Hospice Scheduler - Full Time

About ANX: Founded in 2007 by nurses whose visions for the company are built on client-focused quality care for patients and their families first– ANX is committed to providing expert, reliable care utilizing best practices with an emphasis on community health. 

Home Healthcare: We provide physician-ordered skilled nursing and health care services to homebound patients recovering from illness or injury. We have worked with physicians and families in developing custom home care solutions for patients requiring specialists in wound care, diabetes management, cardiac rehabilitation, physical therapy, occupational therapy, speech therapy, nutritional assessments and dietary counseling.

ANX Hospice Care: ANX also provides 24/7 hospice care for individuals with limited life expectancies or for patients no longer willing to seek aggressive medical treatment. Hospice care is provided by our specially-trained team of health care professionals, including a medical director/physician, medical social worker, skilled nurse, home health aide, spiritual counselor and hospice volunteer.

With these strong values, we are able to partner with multiple insurances, offer an array of services, and have been awarded with:

• Best Places to Work (2017 to 2024) - SF Business Times/Silicon Valley Business Journal
• Gold Seal of Approval from The Joint Commission for meeting rigorous performance standards in delivering quality, safe care
• CMS - Center for Medicare & Medicaid Services Certified
• Health Plan of San Mateo Preferred Partner
• Kaiser Permanente Preferred Partner
• Dignity Health Preferred Post-Acute Care Partner
• 5.0 Star Reviews on Indeed
• 4.6 Star Glassdoor Rating with 95% CEO approval

 Benefits Of Joining ANX:

• Earn $23-$26/hour
• Strong market competitive compensation plans
• Medical, Dental and Vision Coverage
• Paid time off, sick time and holiday pay
• Options for FSA, Dependent Care, Commuter Benefits
• Company paid life insurance
• Employee Discount Program

Position Summary:

We are seeking a compassionate and organized Hospice Scheduler to join our team. The successful candidate will be responsible for coordinating and scheduling patient admissions, visits, and services, ensuring seamless delivery of care to our patients and their families.

Availability: Full-Time | Open to Remote Work in CA only.

Job Responsibilities:

• Schedule patient admissions with Admission nurse; F2F visits with Nurse Practitioner or Hospice Physician 
• Manage and coordinate schedules for interdisciplinary team visits (IDG), including physicians, nurses, social workers, spiritual care providers and ancillary staff.
• Communicate effectively with patients, families, and healthcare professionals to ensure smooth transitions and continuity of care.
• Maintain accurate and up-to-date records of patient schedules, visits, and services.
• Collaborate with the admissions/intake team to ensure timely and efficient patient intake processes.
• Troubleshoot scheduling conflicts and resolve issues promptly.
• Provide administrative support to the admissions/intake team as needed.
• Be on top of all PTO or time off request by staff and inform team
• Inform facilities, families of staff schedules, any changes via email, calls or faxes or a combination of. 
• Assist with plotting orientation schedule for new hires, any scheduled CPR classes, any required or highly encouraged meetings, team meeting schedules
• Other projects as directed by a manager

Minimum Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
• 1-2 years of experience in healthcare scheduling or a related field.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Compassionate and empathetic approach to working with patients and families.
• Proficiency in electronic medical records (EMRs) and scheduling software.
• Familiar with the geographical location of different counties we serve: San Francisco, San Mateo, Alameda and Contra Costa.

Preferred Qualifications:

• Experience working in hospice or palliative care.
• Certification in medical scheduling or a related field.
• Knowledge of healthcare regulations and compliance.