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Shift Allocation Coordinator for a Staffing Solutions Company in Australia (Home Based Part Time)

Key Facts

Remote From: 
Part time
English

Roles & Responsibilities

  • Experience with scheduling systems
  • Strong communication skills
  • Ability to respond to urgent needs
  • Knowledge of aged care services

Requirements:

  • Coordinate and allocate qualified care staff to vacant shifts
  • Monitor rostering and staffing platforms
  • Respond to urgent staffing shortages and scheduling issues
  • Maintain accurate workforce and scheduling records

Job description

• Coordinate and allocate qualified care staff to vacant shifts while ensuring continuity of service for aged care clients
• Monitor rostering and staffing platforms, including Shiftmatch and other scheduling systems, to secure and fill shifts efficiently
• Respond promptly to urgent staffing shortages and unexpected scheduling issues
• Maintain regular communication with care staff, rostering managers, schedulers, and internal team members to ensure smooth operations
• Update and maintain accurate workforce, client, and scheduling records within rostering software platforms
• Ensure all handovers and shift information are communicated clearly and accurately
• Identify and escalate potential compliance concerns or staffing issues to the Brisbane team for follow-up
• Provide additional administrative and scheduling support as required by the allocations team

Training Schedule: (most likely 2 weeks)

Monday/Tue/Thu/Fri - 12:00pm - 5:00pm AEST



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