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Product Manager - Remote

Georgia IT, Inc.

Role overview

Qualifications

  • Bachelor's degree or equivalent experience required, preferably related to business or marketing analytics, financial or strategic planning, or pricing strategy analytics
  • 5plus years' experience in subscription industry, preferably Telecommunications
  • Strong understanding of services billing, pre-billing, service equipment codes
  • Intimate knowledge of key analytics tools and processes

Responsibilities

  • Accurately quickly pinpoint trends, anomalies and opportunities
  • Succinctly summarize results
  • Translate insights into actionable plans
  • Build simple complex business impact analyses and forecasts

Key facts

Hard skills

Business Analysis Subscription Business Models SQL (Programming Language) Alteryx Tableau (Business Intelligence Software) Business Intelligence Tools Data Visualization Customer Retention

Other skills

  • Forecasting
  • Communication
  • Detail Oriented
  • Self-Motivation
  • Proactivity
  • Success Driven

About the company

Georgia IT, Inc. logo

Georgia IT, Inc.

Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. GIT specializes in improving business scalability and efficiency through BSM and SBA Solutions. GIT transforms business with service management and service automation solutions. We are BMC & HP partners. GIT Services include custom built enterprise software and customer-centric web portals, network design and implementation, remote and site-to-site VPN, network and server security assessment and setup, server and desktop virtualization, and many others. GIT also provides IT Consulting in many areas such as Disaster Recovery Planning, Enterprise Data Backup Strategy, Long Term Strategic IT Planning and Augmentation Professional Services Solutions. Professional Services Specialties: Business Process Integration, Software Integration & Development, Web portal, Networking, Remote and site-to-site VPN, Virtualization Solutions, Product Development Please contact us Hrus@georgiait.com / uthay@georgiait.com/470-798-5000 x 1010 / (732) 890-2535 direct

Company details

Company size51 - 200

Links

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Job description

Product Manager – Consumer
Duration: 6+ Months
Location: Remote

JOB DESCRIPTION:
  • ECommerce Product Manager working with Dev and Engineering Teams, Analytics Teams, and UX Teams to help design experience that support our E commerce organization.
RESPONSIBILITIES:
  • Accurately & quickly pinpoint trends, anomalies and opportunities
  • Succinctly summarize results
  • Translate insights into actionable plans
  • Build simple & complex business impact analyses and forecasts
  • Lead results reporting and analysis related to expiring promotion offers & discounts, capturing aggregate and key metric performance
  • Integrate and matrix results across related activity (i.e. call volumes, offer utilization rates)
  • Support strategic planning & customer experience improvements through targeted analyses
  • Support base management scrum team, retention plans and service simplification through ad hoc analyses
  • Maintain data integrity through core team and cross functional validation
  • Run queries/data pulls
  • Analyze customer profile data, billing, CLV, propensity etc.
  • Meet with key stakeholders to audit, validate and assess customer trends
  • Prepare forecasts
  • Attend planning and scrum team meetings
  • Work with department Director daily.
REQUIRED QUALIFICATIONS:
  • Bachelor's degree or equivalent experience required, preferably related to business or marketing analytics, financial or strategic planning, or pricing strategy & analytics
  • 5+ years' experience in subscription industry, preferably Telecommunications
  • Prefer strong understanding of services billing, pre-billing, service & equipment codes
  • Intimate knowledge of key analytics tools & processes
  • Prefer experience with Data query, manipulation and/or visualization tools (i.e. SQL, Alteryx, Tableau)
  • Familiarity with retention business performance drivers, churn, recurring revenue/wallet share, upsell, operating expense
  • Strong communication skills with the ability to connect quickly and credibly in a virtual environment
  • Detail-oriented, self-motivated, proactive, and results-driven with a passion for delivering the optimal customer experience

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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