Provide subject matter expertise and act as technical product advocate
Design, develop and implement ITIL processes, ITSM Knowledge, Demand, Resource, Timesheet and Release Management modules within ServiceNow platform
Implement technology specific best practices and standards
Research and evaluate alternative solutions and recommend the most efficient and cost-effective solutions
Job description
ServiceNow Specialist Location: Remote Duration : 6-12 Months With Extension
Responsibilities:
Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes, ITSM Knowledge, Demand, Resource, Timesheet and Release Management modules within ServiceNow platform.
Implement technology specific best practices and standards.
Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
Translates requirements into functional and technical requirements.
