Field Network Tech - San Francisco/ Bay Area

Our client is looking for several Network Technicians who have a proven track record in:

• Racking and stacking of network devices
• Cable patching
• Physical layer troubleshooting
• Equipment disposal activities

This position will support facilities management, site security, and project engagement with a commitment and desire to satisfy our customers by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Position Details:

• Hourly position based on experience & skill level
• Long-term contract with possible contract extension or hire
• Standard work hours: Mon-Fri 9:00 am-6:00 pm (OT, may include nights and weekends)
• Location: Mobile worker within commutable distance or residing in San Francisco, CA
• Travel Radius: up to 4 hours from Location
• Candidates must have a valid Driver's License & a dependable vehicle that can support carrying a 6-foot ladder
• Required tools.
  • Punch tool with 110 termination blade.
  • Toner & Probe
  • Snips
  • Torpedo Level
  • Multiple size screwdrivers
  • Cordless Drill with bits
  • Wrenches
  • Socket Set
  • Sharpie Pens
  • Must have a personal smartphone with a hotspot

Responsibilities:

• The patching cabling between network equipment and the customer's network.
• Can provide network connectivity to the user end devices.
• The installation, troubleshooting, and de-installing of network equipment.
• Install and troubleshoot cabling
• Can provide connectivity to user-end devices
• Provide layer 1 support
• Basic telephony skills/knowledge
• Good customer service and relations
• Rack and Stack
• Knowledge of switches and routers
• VOIP
• Wireless Access Points
• Extend circuits from the MPOE through the riser system to devices in the MDF or IDF
• Troubleshoot circuits
• Knowledge of hyper terminal and PuTTY
• Renovations
• Switch Upgrades
• Memory Installs
• VOIP upgrades
• Large-scale user relocations
• Can work independently or with a team.
• Capable of taking instructions or leading a team.
• Completes numerous tickets daily
• Routing / Mapping out their daily travel route in the best order to complete all assigned work orders
• Returns phone calls, text messages, and emails in a timely manner
• Proficiency with MS Word and Excel.

Requirements:

• Requires experience in working in communications closets
• Must be able to perform rack and stack activities.
• Must be able to safely lift heavy objects
• Must understand cable patching processes and procedures
• Must have a basic knowledge of data communications networking and basic telephony.
• Must be able to assist in troubleshooting issues
• Must understand network terminology
• Must be familiar with IP phone
• Must be able to program Cisco phones
• Must be able to install Cisco VOIP phones
• Must be able to troubleshoot Cisco phones
• Requires good interpersonal communications skills
• Must be able to explain technical issues in a way the customer will understand an issue
• Must be able to interpret a customer's issue in a way that will allow the technician to facilitate a resolution

Experience and Education:

• Min 3 years of experience in data communications
• Must have a basic knowledge of Cisco Phones, switches, and routers
• Must have a basic knowledge of local and wide area networking.
• High school diploma or equivalent required