Sr. QC Manual Engineer

This is a remote position.

About the Job

As a Sr. QC Manual Engineer at Aspire, you will support a live production Hiring Events platform that handles a high volume of client requests and active hiring workflows. You will play a critical role in troubleshooting production issues, validating integrations, ensuring platform stability, and maintaining a high-quality user experience for both clients and candidates.

What You’ll Do

• Analyze and troubleshoot production issues impacting live hiring events.
  
• Perform functional, regression, and end-to-end testing for hiring event workflows.
  
• Validate APIs and integrations using Postman.
  
• Reproduce, document, and track defects using Jira.
  
• Collaborate with Client Support, GTM, Product, and Engineering teams to resolve client issues.
  
• Monitor production systems and assist with incident triage and validation activities.
  
• Validate backend data using SQL and troubleshoot data inconsistencies.
  
• Support testing for architecture changes, integrations, and new platform releases.
  
• Investigate frontend and network-related issues using browser developer tools.
  
• Ensure timely issue resolution while meeting SLA expectations.
  
• Participate in Agile/Scrum ceremonies, sprint testing, and release validation processes.
  
• Design, execute, and maintain test cases based on product requirements and business workflows.
  
• Translate business needs into effective testing scenarios and validation plans.
  
• Contribute to improving testing quality, workflow reliability, and platform stability.
  
• Help maintain high client satisfaction by supporting smooth execution of live hiring events.
  

What You’ll Need

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  
• 5+ years of experience in QA, software testing, or production support environments.
  
• Strong experience with manual testing, including end-to-end workflow and user functionality validation.
  
• Experience with regression testing to ensure platform stability after releases and enhancements.
  
• Hands-on experience using Postman for API testing and response validation.
  
• Experience testing REST APIs and validating backend integrations/services.
  
• Strong SQL skills for backend data validation, troubleshooting, and test verification.
  
• Experience documenting defects, test results, and workflow issues using Jira.
  
• Strong understanding of business workflows, product functionality, and user journeys.
  
• Ability to identify, design, and execute relevant test cases and validation scenarios.
  
• Ability to interpret product requirements and translate them into effective testing plans.
  
• Experience collaborating with cross-functional teams including Product, Engineering, Support, and GTM.
  
• Experience working in Agile/Scrum environments, including sprint cycles, testing ceremonies, and release validation.
  
• Strong analytical, troubleshooting, communication, and collaboration skills.
  
• Experience with WCAG standards and accessibility testing tools.
  
• Experience using Datadog for monitoring, log review, and troubleshooting, along with familiarity with Kafka and asynchronous workflow validation.
  
• Exposure to MongoDB or other NoSQL databases, understanding of CI/CD pipelines and release validation processes, and experience working with SaaS or customer-facing applications.
  
• Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar.