Key Facts

Remote From:

Full time

English

Hard Skills

Microsoft Azure Azure Active Directory Active Directory Windows PowerShell Group Policy Domain Name System (DNS) Servers Microsoft Networking Cyber Security Network Troubleshooting User Profile +8 more

Other Skills

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Non-Verbal Communication
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Troubleshooting (Problem Solving)
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Teamwork
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Quick Learning
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Proactivity

Roles & Responsibilities

5+ years supporting Microsoft-centric environments (MSP experience strongly preferred)
Deep hands-on experience with Microsoft 365 Administration, Azure/Entra ID (Azure AD), Active Directory (AD DS), GPO, and DNS fundamentals
PowerShell experience with automation mindset
Strong communication skills with the ability to own incidents end-to-end and foundational cybersecurity knowledge

Requirements:

Provide general desktop, user and hardware support
Proactive system maintenance including backup solutions and disaster recovery planning
General connectivity and troubleshooting support including authentication/sign-in issues, mail flow, and client connectivity
Provide network and server support and document outcomes with clear communication to stakeholders

Xperteks Computer Consultancy, Inc.

About Xperteks Computer Consultancy, Inc.

Xperteks Computer Consultancy, Inc. is a Master Technology Servicse Provider (MTSP). We have evolved from being a managed services provider (MSP) for over 17 years. We provide comprehensive IT services to small, mid-sized and enterprise businesses nationwide. We align our business interests with owners, management team, and IT executives, by demonstrating how we can create a stable and productive working environment for a low, fixed cost through thoughtful, proactive IT management. Our proven management methods use the best of breed, next-generation technology services that maximizes uptime and performance of critical business operations. Xperteks recognizes new trends and technologies in the industry to transform business operations from being unreliable and unpredictable to stable, effective and productive. With our niche expertise in Apple computers, we pioneered the capability of adapting remote technologies that were typically only used for PC networks, to also work with an Apple-centric network. This allowed Xperteks to offer a higher level of IT services to businesses regardless of computer platform. We created our managed IT services programs as a high-quality alternative to maintaining an in-house IT staff. Our managed IT services allow executives to focus on their business and not worry about their computer operations failing or the unexpected expense of hourly rates. Business owners and executives use our programs as their IT strategy to reduce, and stabilize their operating costs, improve productivity and minimize any unexpected costs. Xperteks is a New York corporation based in the heart of New York City. Our main office is located at 132 West, 36th Street. Our central, midtown location places us at the center of New York’s mass transit system. This allows us to dispatch our teams of experts throughout the five boroughs and reach most client sites usually in less than an hour.

Company type: TPE

Founded: 2018

Company size: 11 - 50

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Job description

This is a Full-Time Remote position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Remote Senior Engineer position to support clients on a full-time basis.

Candidate must be passionate about computers & technology and should be highly proficient in Microsoft Server and Cloud Platforms. MSP Experience a plus and working with different verticals and network types. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

5+ years supporting Microsoft-centric environments (MSP experience strongly preferred).

Deep hands-on experience with: