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Sales & Product Advisor | Work remote from Latam for North American Startups

Role overview

Qualifications

  • Sales and Customer Support Experience: Experience assisting customers in making informed purchasing decisions.
  • Product Knowledge: Eager to develop or deepen technical knowledge about a wide range of products; experience with B2B, technical or product-heavy industries is a plus.
  • Detail-Oriented, Proactive and Customer-Centric: Ability to handle customer inquiries, offer solutions, and ensure accurate, thoughtful assistance; passionate about guiding customers through their purchasing journey.
  • Technical Documentation and English Proficiency: Able to use internal product documentation to support customers with technical questions; strong English communication skills (written and spoken) to support U.S.-based clients.

Responsibilities

  • Assist customers in making informed purchasing decisions and guide them through their purchasing journey.
  • Learn and deepen product knowledge across a wide range of products, including B2B/technical contexts, to provide expert support.
  • Respond to customer inquiries with solutions, using internal product documentation to address technical questions.
  • Maintain a customer-centric approach and deliver a positive support experience for U.S.-based clients.

Other skills

  • Sales
  • Detail Oriented
  • Proactivity
  • Communication
  • Willingness To Learn

About the company

atomic* HR logo

atomic* HR

Staffing & Recruiting

At atomic*hr, we believe the right people can transform your startup. That's why we're dedicated to connecting you with top global talent. We've seen firsthand how the perfect hire can fuel a company's success, and we want to bring that power to your team. Our Services Recruitment Solutions: We specialize in finding exceptional tech talent worldwide, navigating the complexities of international hiring with ease. Employer Branding: Let us help you craft a compelling story that attracts the best candidates. HR & ATS Setup: We'll establish smooth onboarding processes that support your rapid growth. Diversity, Equity & Inclusion (DEI): Build a truly inclusive workplace where diverse talent can flourish. Why Choose Us We understand the unique challenges and exciting potential of startups. Our expertise in tech, global hiring, and startup dynamics makes us more than consultants – we're your partners in building a world-class team. We're committed to finding the talent that will help your vision take flight. Ready to transform your startup? Contact us today!

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Your Skills, Your Career, Your Way:

Are you experienced in both sales and customer support, with a passion for helping customers find the right product? Do you enjoy learning about products in-depth to provide better support? If you’re based in Latin America and looking for a remote opportunity with U.S.-based companies, we’d love to connect with you.

We understand that your career is about finding the right role that matches your skills and aspirations. That’s why we take a personalized approach to matching talented sales and product advisors like you with U.S.-based companies that value your contributions and offer opportunities for growth.

What We’re Looking For:

  • Sales and Customer Support Experience: Experience assisting customers in making informed purchasing decisions.
  • Product Knowledge: Eager to develop or deepen technical knowledge about a wide range of products. Experience with b2b, technical or product-heavy industries is a plus.
  • Detail-Oriented and Proactive: You can handle customer inquiries, offer solutions, and ensure accurate, thoughtful assistance.
  • Customer-Centric: You are passionate about guiding customers through their purchasing journey, ensuring a positive experience.
  • Technical Documentation: Able to use internal product documentation to support customers with technical questions.
  • English Proficiency: Strong English communication skills (written and spoken) to support U.S.-based clients effectively.

What Our Partner Companies Offer:

  • Learning and Growth: Develop product expertise and grow in a supportive, dynamic environment.
  • Remote Work: Enjoy the flexibility of working from anywhere in Latin America.
  • Competitive Pay in USD: Receive compensation that reflects your experience and contributions.
  • Professional Development: Opportunities to expand your skill set and gain U.S. market experience.

Our Commitment to You:

We’ll guide you through the process, offering resume reviews, interview preparation, and ongoing support as you grow your career.

Ready to Take the Next Step?

If this role sounds like a good fit for your skills, we’d love to hear from you. Share your resume, and let’s discuss how we can help you find the right opportunity.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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