Role overview

Qualifications

Typing speed of 24 wpm with 90% accuracy
Strong communication skills and customer service orientation
Ability to work night shifts and meet tight deadlines
Attention to detail with analytical/problem-solving and troubleshooting abilities

Responsibilities

Cross-check all records entered for applicants as per the rules
Perform online research on criminal records
Quality check work and achieve targets set by the Team Leader
Follow IT Policy and Data Security guidelines

Key facts

Remote from: Canada
Full time
Senior (5-10 years)
English

Hard skills

Data Policy Development Articulation

Other skills

Quality Assurance
Typing
Internet Research
Email Etiquette
Troubleshooting (Problem Solving)
Analytical Skills
Goal-Oriented
Decision Making
Communication
Reading Comprehension
Critical Thinking
Detail Oriented
Problem Solving
Multitasking
Calmness Under Pressure
Time Management

About the company

First Advantage

First Advantage (Nasdaq: FA) delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 29 locations and a staff of 6,400+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com. Join Our Team! At First Advantage, people are at the heart of everything we do. From our customers and partners to our greatest asset — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. Explore career opportunities at fadv.com/careers/

Company details

Company typeLarge

Company size1001 - 5000

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Job Overview:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

Perform online research on criminal records.
Quality check
Follow quality guidelines and also achieve the targets set by the Team Leader.
Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

Typing speed of 24 wpm / 90% accuracy.
Ability to comprehend & articulate
Willingness to work in night shifts
Good communication skill
High Customer Service orientation
Email Etiquettes
Critical thinking
Attention to detail
Analytical/Problem solving
Troubleshooting ability
Multi-tasking
Ability to make appropriate business judgment
Ability to work under pressure and within strict timeline

Experience:

6 Months to 1 year experience preferred

Education:

Undergraduate/Graduate

Work Location:

work from home from Mumbai (base location will be Bangalore)

Shift Timing:

US/Canada Shift hours

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.