Logo for Sterling

Canada PR (Non Voice) (Remote - Mumbai/Bangalore only)

Role overview

Qualifications

  • Typing speed of 24 wpm with 90% accuracy
  • Good communication skills with high customer service orientation
  • Ability to work night shifts and multitask under pressure
  • Attention to detail with strong analytical and problem-solving abilities

Responsibilities

  • Cross-check records entered for applicants as per client rules
  • Perform online research on criminal records
  • Quality check work and follow quality guidelines while achieving targets set by the Team Leader
  • Follow IT policy and data security guidelines and maintain data confidentiality

Key facts

  • Remote from: Canada
  • Full time
  • Senior (5-10 years)
  • 0
  • English

Other skills

  • Quality Assurance
  • Typing
  • Email Etiquette
  • Internet Research
  • Troubleshooting (Problem Solving)
  • Communication
  • Critical Thinking
  • Detail Oriented
  • Analytical Thinking
  • Multitasking
  • Ability To Meet Deadlines

About the company

Sterling logo

Sterling

Sterling (NASDAQ: STER) is a leading global provider of background and identity services, helping over 50,000 clients create people-first cultures built on a foundation of trust and safety. Sterling’s tech-enabled services help organizations across all industries and regions establish great environments for their workers, partners, and customers. With operations in North America, Europe, the Middle East, Asia Pacific, and Latin America, Sterling conducted more than 103 million searches in the twelve months ending December 31, 2023. Visit us at https://www.sterlingcheck.com/.

Company details

Company typeXLarge
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Job Overview:

The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules

Job Description:

  • Perform online research on criminal records.
  • Quality check
  • Follow quality guidelines and also achieve the targets set by the Team Leader.
  • Follow the IT Policy and Data Security guidelines.

Skills / Knowledge:

  • Typing speed of 24 wpm / 90% accuracy.
  • Ability to comprehend & articulate
  • Willingness to work in night shifts
  • Good communication skill
  • High Customer Service orientation
  • Email Etiquettes
  • Critical thinking
  • Attention to detail
  • Analytical/Problem solving
  • Troubleshooting ability
  • Multi-tasking
  • Ability to make appropriate business judgment
  • Ability to work under pressure and within strict timeline

Experience:

  • 6 Months to 1 year experience preferred

Education:

  • Undergraduate/Graduate

Work Location:

  • work from home from Mumbai (base location will be Bangalore)
Shift Timing:
  • US/Canada Shift hours 

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
Β·

Related jobs

Other jobs at Sterling

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.