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Regional Manager, Account Management Team

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Video Conferencing
  • Web Conferencing
  • Microsoft Office
  • Problem Solving
  • Analytical Skills
  • Leadership
  • Teamwork
  • Strategic Thinking
  • Non-Verbal Communication

Roles & Responsibilities

  • Bachelor's degree required; advanced degree preferred
  • 7+ years of client-facing sales experience with renewal and new business accounts
  • Experience in hiring, leading, motivating, and developing a sales team to success
  • Experience in K-12 educational technology and/or SaaS software market

Requirements:

  • Configure sales territories and quotas; maintain a robust pipeline and provide timely forecasts to leadership
  • Ensure regional team meets KPI and sales benchmarks; collaborate with regional leaders to execute state- and region-specific plans
  • Provide ongoing coaching and mentoring to Account Managers through 1:1s, call shadowing, and performance reviews; support the sales process from prospecting to multi-year partnerships
  • Lead recruitment, training, and development of Account Managers; collaborate with Training Team to build coaching schedules and development playbooks

Job description

Inside Regional Manager, Central Region

Small and Mid-Sized Accounts in AL, AR, IA, IL, KY, LA, MN, MO, MS, and TN

Location: Remote US. Must reside and work within the US. Ideal candidate will live in the Central Time Zone.

Job Overview:

We are seeking an Inside Regional Manager who will be responsible for a team of accomplished Account Managers who are passionate about changing the lives of students through literacy education.

The Regional Manager will create and execute renewal and current account business expansion strategies while also working towards building new accounts in small to mid-sized school districts, charter schools, and non-public schools across defined geographic regions that are in line with defined business objectives. The Regional Manager will motivate, mentor, and guide their teams to record-breaking sales of our educational software and services by identifying and overcoming obstacles, implementing best practices, and by aligning sales initiatives with the work of other departments across the company.

Job Responsibilities:

  • Configure sales territories and assign quotas in defined geographic regions

  • Maintain a robust sales pipeline and provide both timely and accurate forecasts to Sales leadership

  • Ensure regional team members reach KPI and sales performance benchmarks

  • Collaborate with other Regional Sales Managers, Sales leadership, and internal stakeholders to develop and execute on state and regionally specific plans

  • Collaborate effectively with managers and staff across departments in order to develop revenue-generating opportunities and meet customer needs

  • Work with Account Managers to create and execute on territory plans and targeted account strategies that capitalize on the opportunities identified in each specific territory

  • Provide ongoing coaching and mentoring to Account Managers through facilitated 1:1s, call shadowing, and activity reviews

  • Support Account Managers throughout the sales process, from prospecting and needs analysis, through product presentations and price quote, and onward to multi-year partnerships

  • Collaborate with the Training Team to build out and maintain sales development coaching schedules, a development playbook and other professional growth opportunities for team members

  • Recruit, train, and hire Account Managers as needed.

Leadership Attributes:

  • Inspire others to embrace our mission, culture, values, and goals

  • Lead by example

  • Be curious about our customers’ challenges and assemble creative solutions

  • Think strategically, innovate, and respond to market opportunities effectively

  • Focus on providing an exceptional customer experience

  • Build a team that listens to customer’s needs, fulfills commitments and delivers world-class solutions

  • Foster an environment of continuous improvement that encourages everyone to develop subject matter and marketplace expertise

  • Build teamwork by communicating important and relevant information with staff and across departments

Job Requirements:

  • Minimum of a Bachelor's degree; advanced degree preferred

  • 7+ years of successful client-facing sales experience. Managing both renewal and new business accounts highly preferred

  • Experience in hiring, leading, motivating, and developing a sales team to success preferred

  • Ability to effectively collaborate cross-functionally to proactively resolve challenges and drive forward key initiatives.

  • Experience in K12 educational technology and/or SaaS software market highly preferred

  • Experience managing formal sales processes and methodologies both in person and remote via web conferencing

  • Provide targeted coaching, clear performance metrics, and structured improvement plans to support struggling reps in achieving sales goals and sustaining long-term success.

  • Proven track record of success in a fast-paced, high-volume volume and high-growth environment

  • Outstanding written and verbal communication skills and exceptional analytical skills

  • Proficient user of CRM (Salesforce), MS Office and Google Suites, video conferencing software and other technology-based productivity tools

  • Ability to develop high-quality customer relationships and collaborate with other departments on strategies to achieve revenue goals

  • Ability to travel up to 30%

To learn more about our organization and the exciting work we do, visit https://www.lexialearning.com/.

Remote First Work Environment 

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.

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