Director, Clinical Services (PRN)

Clinical Services Director - RN

PRN; Remote role with travel nationwide for accepted assignments

Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.amsurg.com.

Position Summary:

Responsible for clinical quality and or administrative (operational) activities as assigned in Ambulatory Surgery Centers (ASC). This position requires a registered nurse with experience in quality and safety to serve as a key member of the clinical quality and administrative team on an as needed basis. In this role, the assigned nurse may assume leadership or staffing roles to cover the operational, quality, and clinical needs of a center(s) including executing quality and safety plan and center policies and procedures. This position is responsible for knowledge of patient safety standards, compliance with applicable CMS and State regulations, accreditation standards, and provides exceptional customer service.

Work Schedule: Teammates may be required to travel up to 90%, with assignments offered and accepted based on teammate's availability.

Essential Duties and Responsibilities:

• Knowledge of corporate and clinical services policies and procedures at the center level and the responsibility to evaluate compliance with such policies and implement corrective actions when indicated.
• Maintains current knowledge of federal and state regulations and standards of accrediting organizations (AAAHC and Joint Commission) pertaining to ambulatory surgery centers. Supports assigned ASC’s in maintaining survey readiness.
• May serve in the capacity of an interim center administrator as requested to include monitoring of clinical activities and adequate staffing and overall administrative functions.
• May serve in the capacity of a quality compliance surveyor conducting assessments to evaluate center compliance with federal and state regulations and accreditation standards.
• Responsible for evaluating and supporting safe, high-quality clinical care of the assigned ASC.
• Develop and monitor center action plans and inform corporate quality of areas requiring process or quality improvement.
• Evaluates staff education, training, and competencies when assigned and ensures employee files are complete.
• Actively engages with center clinical and medical staff. Address issues and maintain collaborative relationships with physician partners and all medical staff providers.
• Monitors quality and patient experience data for assigned centers to identify areas for improvement and assist in development of improvement strategies.
• Supports implementation of CMS Quality reporting when indicated.
• Supports QAPI, Infection Control, Risk Management, and Environment of Care center committee meeting preparation.
• Serves as an educator and subject matter expert as needed to support best practices and quality improvement activity. Knowledgeable of quality benchmarking and Patient Experience reports.
• Supports analysis of supply, drug, and variable expense cost
• Supports educational needs of Center Administrator and clinical staff
• Maintains ongoing communication with Sr. Director of Clinical Operations as well as Director of Clinical Operations and Director of Operations for assigned centers and promptly reports unfavorable trends, risk issues, any survey or regulatory notices or letters including deficiency reports and plans of correction, or Patient safety events. Submit weekly report to Sr. Director of Clinical Operations.
• Maintains professional license and continuing education, relevant clinical and practice knowledge base.
• PRN assignment timeframes agreed upon prior to assignment.
• Ability to travel 90% of accepted assignments

Position Qualifications:

• Demonstrated ability to bring exceptional business acumen as well as creativity to the operations and management of healthcare facilities
• Demonstrated ability to function as a strong member of a highly motivated and integrated management team
• Demonstrated ability to build and maintain a successful operating infrastructure in a service-oriented setting that sustains a company through growth
• Demonstrated ability to build and maintain a positive and energetic culture within the organization

Education/Experience:

• Bachelor’s degree from an accredited college or university and designation as a licensed RN with a minimum of five (5) years’ experience in ambulatory surgery centers is required, to include evidence of increasing responsibilities.  Ambulatory Surgery Center Administrator experience highly preferred.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.

Language Skills:

 Ability to understand, read, write and speak English.  Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to successfully write business correspondence.  Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.

 Reasoning Ability:

Demonstrates an ability to consider alternatives and implement appropriate strategies. Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors.  Ability to understand and interpret basic financial data.  Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.

 Other Qualifications:

 Exceptional computer skills. Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.  Must be able to work well with others.  Strong verbal and written communication skills required.  Must be detail oriented and organized.  High integrity, including maintenance of confidential information.  Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.  Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

 Employment at AMSURG: Living Our Values Every Day
At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care.
These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day.

• Care Deeply for those around us.
• Cultivate Integrity to build trust.
• Champion Excellence for continuous improvement
• Celebrate Teamwork every step to the way.

EOE Statement:
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@amsurg.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

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