Senior Account Manager

Clinisys’ AI Philosophy

Building an AI‑first organization is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI-first sense of purpose and urgency.

Purpose

This role is responsible for selling the company’s software and services while managing and growing relationships within an assigned territory. It involves developing strong partnerships with key stakeholders, including executive-level contacts, across existing client accounts, while also prospecting for new opportunities.

The position focuses on driving balanced sales growth, expanding account penetration, and ensuring long-term client satisfaction. Responsibilities include identifying client needs, presenting tailored value propositions, and closing new business opportunities. The role also supports additional product sales by collaborating with relevant sales teams on proposals and documentation.

A deep understanding of client requirements is essential to deliver high levels of service and support. The position also involves gathering insights on client environments to inform broader sales efforts and requires a high level of professionalism due to regular interaction with senior stakeholders.

Essential Functions

• Serve as the Regional Sales team point of contact in the absence of the Regional Vice President; co-facilitate regional workshops and coordinate cross-functionally with Services and Client Experience teams as needed

• Mentor and support less experienced Account Executives to strengthen team capability

• Develop and execute integrated sales strategies in collaboration with other business units

• Proactively identify, pursue, and close new sales opportunities through strategic prospecting and territory planning

• Build and maintain strong relationships with existing customers through regular face-to-face engagement

• Design and implement targeted sales and marketing programs aligned to short- and long-term growth objectives

• Monitor and manage sales expenditures to ensure alignment with budget requirements

• Maintain accurate Salesforce data, including pipeline, opportunities, activities, and forecasting inputs

• Identify whitespace opportunities and drive new pipeline creation within assigned accounts and territory

• Leverage AI tools (e.g., Microsoft Copilot) to enhance meeting preparedness and to streamline sales processes.

• Perform additional duties as required

Skills needed to be successful

• Effectively engage and influence stakeholders at all levels, both internally and externally

• Demonstrate strong knowledge of software solutions, pricing strategies, and consultative selling techniques

• Deliver a proven, sustained track record of sales success within the healthcare industry

• Exhibit excellent time management, communication, decision-making, and organizational skills

• Present professionally with strong interpersonal and presentation capabilities

• Apply deep understanding of end-user needs or quickly translate transferable knowledge to the healthcare sector

• Build and leverage strong professional networks within the industry

• Thrive in a fast-paced, high-priority environment while managing multiple demands

• Plan strategically to achieve departmental and revenue objectives

• Create compelling presentations using PowerPoint and related tools

Required Experience & Education

• Bachelor’s degree in business or sales or equivalent experience or equivalent years in the industry

• 3 - 5+ years’ experience as a successful Sales Executive, including at least two years at or above sales quota selling into Healthcare IT industry

• 3 - 5+ years with NetSuite or other CRM’s

• Experience using AI-enabled tools, like Copilot, for sales process management and communication cadence planning

Preferred Experience & Education

• Master’s Degree

• 7+ years’ experience in selling into Healthcare IT industry

• Experience in a software product sales environment

• Clinisys product and company knowledge

Supervisory Responsibilities

• None

Physical Requirements

• Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer.

• Up to 50% travel may be required

• Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours

• Exposure to hazardous materials or various weather conditions

• Travel to client sites that can pose risk associated with healthcare organization

• May be required to follow customer location health and safety requirements

Benefits

Our benefits for Full Time employees are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package.

The starting pay range for a candidate selected for this position who is generally within the range of $75,000 - $100,000 for annual base salary. This position is also eligible for commission. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Clinisys Commitment to Equal Opportunity

Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance:

This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.

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