Director, People Operations

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is operating at a different level of scale and ambition—and our People function needs to match it. Reporting to the VP, Talent, you will design and lead the systems, strategy, and processes that power how we hire, operate, and grow as a company.

You Will:

• Lead the end-to-end execution of our HR Operations strategy, aligning systems, processes, and programs with company growth, scalability, and business priorities.

• Lead HR operations across the full employee lifecycle, including onboarding, offboarding, compliance, policies, employee support, and operational excellence.

• Serve as a systems thinker across the People organization, identifying opportunities to simplify, automate, and scale processes while reducing friction for employees, managers, and the People team.

• Own and optimize the HRIS ecosystem, ensuring data integrity, scalable architecture, seamless integrations, and a strong foundation for future growth.

• Drive the evolution of People Operations through AI and automation, identifying emerging technologies and practical applications that improve efficiency, insights, service delivery, and the employee experience.

• Design and continuously improve scalable People processes and workflows that create consistency, operational rigor, and a high-quality employee experience across all touchpoints.

• Drive people analytics and reporting, translating data into actionable insights across engagement, retention, organizational health, and workforce planning.

• Establish strong operational governance, including compliance, audits, documentation standards, controls, and risk management practices.

• Partner cross-functionally with Finance, IT, Legal, Payroll, and business leaders to improve operational effectiveness and enable company scale.

• Build and develop a high-impact operations team, fostering a culture of ownership, innovation, continuous improvement, and customer service excellence.

You Have:

• 10+ years of experience across HR Operations or People Operations, with increasing scope and leadership responsibility

• Proven experience owning HRIS systems, people analytics, and operational infrastructure at scale

• Strong track record of driving innovation and building scalable HR processes in high-growth, fast-paced and distributed environments

• Experience partnering with senior leaders and influencing cross-functional stakeholders

• High level of data fluency, with the ability to translate insights into action

• Expertise in compliance, policies, and operational best practices across the employee lifecycle

• Strong operator mindset with the ability to move between strategy and hands-on execution

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.