Analyst, Clinical Patient Screening

Patients are at the heart of everything we do.  As part of our Medical Affairs team, you’ll foster internal and external collaboration to generate and disseminate evidence-based clinical practices to help impact patient lives and advance the quality of care.  Your scientific curiosity and passion for patients will help us grow our reach and develop innovative solutions for people fighting cardiovascular disease. 

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

The TMTT Screening Analyst is responsible for end‑to‑end oversight of the patient screening workflow within the TMTT Screening Team. They will work remotely and will travel within Europe 5% of the time, the scope of the role is Europe and the role can be based in Spain, Czech Republic, Italy and Portugal

How you will make an impact:

Screening Workflow Management

• Own the complete screening workflow from initial imaging submission to delivery of final results to clinical sites.

• Ensure timely progression of each patient through all workflow steps.

• Serve as the first point of contact for sites regarding screening status, system issues, and any questions related to the screening process.

• Maintain accurate communication records and ensure exceptional service to clinical sites.

Digital Platforms & Systems Administration

• Manage and administer digital platforms supporting the screening workflow, including: imaging submission platforms, Salesforce, Monday.com and additional internal workflow and documentation systems

• Provide system access to physicians and internal team members following governance standards.

• Troubleshoot issues, open service tickets, follow up on resolutions, and escalate when needed.

• Maintain data accuracy and completeness across all systems.

Collaboration & Cross‑Functional Support

• Work closely with the Clinical Imaging Screening Specialist on daily screening operations, escalations, and clinical/imaging‑related items.

• Collaborate with internal partners (Imaging, Clinical Affairs, Data Management, Operations, Commercial team) to support efficient, compliant workflows.

• Assist with updating or drafting of training materials, SOPs, and process documentation as needed.

Dashboarding, Reporting & Data Monitoring

• Oversee dashboards and reporting tools that track screening activity, site performance, turnaround times, and workflow trends.

• Provide routine and ad‑hoc data summaries, metrics, and insights to internal stakeholders.

• Identify workflow bottlenecks or improvement opportunities using data‑driven analysis.

Digital Agility & Innovation Mindset

• Demonstrates strong digital agility with the ability to quickly learn, adopt, and administer new applications and workflow tools.

• Proactively identifies and implements technology‑driven opportunities to streamline workflows, improve efficiency, and reduce manual effort.

• Brings forward practical, data‑driven ideas and adapts confidently in evolving digital environments.

• Support continuous improvement initiatives within the TMTT Screening Team.

What you will need (Required):

• Bachelor’s degree in one of the following (or equivalent work experience): Biological Sciences, Life Sciences, Health Sciences, Data Analytics / Data Science, Health Informatics / Clinical Informatics, Information Systems (IS), Management Information Systems (MIS), Health Information Management or Computer Science (with healthcare exposure)

• Proficient written and verbal communication skills in English, any other European language is a plus

• 3-5 years experience in clinical research operations, workflow management, or clinical trial support

• Experience with data dashboards/reporting tools (Excel, Power BI, etc.)

What else we look for (Preferred):

• Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

• Experience working with digital workflow systems.

• Experience supporting clinicians or clinical sites is beneficial.

• Ability to work effectively and collaboratively within cross‑functional teams in fast‑paced, high‑volume, and time‑sensitive environments while maintaining accuracy and professionalism.

• Strong organizational, analytical, and critical‑thinking abilities.

• Ability to manage confidential information with discretion, with high attention to detail and strong follow‑through.

• Ability to build effective working relationships with internal and external stakeholders.

• Comfort serving as an admin for digital platforms (access management, troubleshooting, ticketing).

• Familiarity with medical terminology relevant to cardiovascular imaging.

• Commitment to adhering to company policies, procedures, and EHS requirements.