Key Facts

Remote From:

Full time

English

Hard Skills

Account Management Information Technology & Computing Services Contract Management Customer Relationship Management Invoicing Cross-Functional Collaboration Opportunity Analysis Project Collaboration Project Management Stakeholder Communications +6 more

Other Skills

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Mentorship
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Strategic Thinking
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Accountability
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Communication
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Leadership Development
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Teamwork

Roles & Responsibilities

Experience in insurer/client account management, preferably in the insurance or SaaS industry.
Strong relationship management and stakeholder engagement skills, with experience handling contracts and invoicing.
Proven ability to coordinate cross-functional teams and lead client/project meetings.
Excellent communication, organisation, and presentation skills with a proactive, collaborative approach.

Requirements:

Act as the primary contact for insurer clients, managing relationships, contract discussions, invoicing, and future development plans.
Support the delivery and launch of client technology solutions, including attending project meetings and coordinating with internal teams.
Lead and organise regular client and internal meetings, ensuring progress, risks, and opportunities are clearly managed.

Acturis Limited

About Acturis Limited

At Acturis we don't talk about digital transformation, we deliver it. This ability to meet the transformational demands of our clients has been the key to our success. From an ambitious idea in 2000, Acturis has become the tech provider of choice for brokers, insurers and MGAs throughout the UK and internationally.Supporting 95,000 users in over 40 countries, Acturis has built a leading position in every market it operates in. This hasn’t come about by chance – since day one our goal has been to be the best and, in that respect, nothing has changed.But with our unique approach to software, we have helped drive much of the change the insurance industry has seen over the last 20 years. Because at Acturis, we don’t just connect markets – we create them.For more information, visit www.acturis.com

Company type: SME

Founded: 2018

Company size: 501 - 1000

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Job description

At Acturis, innovation isn’t just part of our culture, it is in our DNA. Founded in 2000, we have grown from a start up into a leading global Software-as-a-Service provider for the insurance industry. Today, more than 95,000 users across 40+ countries rely on our platform to power their businesses, with over $17bn in transactions managed each year.

By working closely with brokers, insurers, and MGAs, we continue to shape the modern insurance market. Our expansion into Canada in 2019 marked an exciting new chapter, with significant growth opportunities ahead.

Based from our Canadian operations, you will join a collaborative and high performing team where your contribution has real impact from day one.

Day to day you will:

Act as the primary contact for insurer clients, managing relationships, contract discussions, invoicing, and future development plans
Support the delivery and launch of client technology solutions, including attending project meetings and coordinating with internal teams
Lead and organise regular client and internal meetings, ensuring progress, risks, and opportunities are clearly managed

We offer structured development, clear progression, and genuine ownership, whether that means leading projects, shaping strategy, or mentoring others.

You will work in a collaborative environment where strong performers progress quickly and are trusted to make meaningful contributions.

You can expect:

A transparent progression structure with regular feedback, performance development, and clear opportunities to grow your career
A strong focus on learning, including structured onboarding, close mentoring for new joiners, and internal training sessions led by senior management
Access to external, industry recognised training, with time set aside and courses funded to support your ongoing professional development and specialisation