Key Facts

Remote From:

Maryland (USA)

Category: Administrative Assistant

Full time

Mid-level (2-5 years)

English

Hard Skills

Operating Room (OR) Epic EMR Patient Education And Counseling Call Center Experience Medical Office Procedures Electronic Health Record Applications Client Services Executive Relationship Management

Other Skills

•
Team Leadership
•
Microsoft Excel
•
Microsoft Word
•
Microsoft Outlook
•
Team Management

Roles & Responsibilities

High school diploma or general education degree (GED) preferred
4 years of medical office or call center experience required
Knowledge of IDX, EPIC and other related programs
Proficiency in Microsoft Word, Outlook and Excel

Requirements:

Directs, supervises, and coordinates the daily activities of a team (or teams) with the Patient Access Center to assure efficient operations.
Manages coordination of patient appointments and assessments of chief complaint to assure appropriate appointment, physician, and location is achieved.
Assures service excellence of Access Center operations to patients, physicians, and internal customers.
Other duties as assigned.

University of Maryland Faculty Physicians Incorporated

About University of Maryland Faculty Physicians Incorporated

University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nation’s leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Mission: Together the physicians and staff of University of Maryland Faculty Physicians, Inc., (UM FPI) commit to deliver compassionate, respectful and excellent care to those we serve.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

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Job description

Directs, supervises, and coordinates the daily activities of a team (or teams) with the Patient Access Center to assure efficient operations. Manages the coordination of patient appointments and assessments of chief complaint to assure appropriate appointment, physician, and location is achieved. Assures service excellence of Access Center operations to patients, physicians, and internal customers; and other duties as assigned.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) preferred
4 years of medical office or call center experience required
Knowledge of IDX, EPIC and other related programs. * Proficiency in Microsoft Word, Outlook and Excel

For this position, we will consider residents of the states below:
Alabama
Delaware
Florida
Georgia
Maryland
Pennsylvania
Tennessee
Texas

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.