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Lodge Manager | Outback Spirit Tours

Key Facts

Remote From: 
Category:  M&A Manager
Full time
English

Other Skills

  • People Management
  • Calmness Under Pressure
  • Communication
  • Resilience
  • Adaptability
  • Customer Service
  • Organizational Skills
  • Prioritization
  • Mentorship
  • Problem Solving

Roles & Responsibilities

  • Proven experience managing hospitality operations in remote or high-volume environments.
  • Strong leadership and people management skills with a track record of building high-performing teams.
  • Experience with rostering, budgeting and stock control, with strong financial acumen and operational awareness.
  • Essential certifications and licenses: RSA and Responsible Person/Approved Manager Licence, current Driver’s Licence (Medium Rigid or above), Remote First Aid/CPR, and Food Safety Supervisor Certificate.

Requirements:

  • Lead, mentor and develop a high-performing lodge team, delivering exceptional guest experiences from arrival through departure.
  • Oversee daily lodge operations, staffing, rostering, budgeting, cost control and payroll processes (using Deputy).
  • Coordinate food and beverage operations with the Head Chef; monitor stock control, ordering and cost management.
  • Ensure maintenance issues are identified and resolved; uphold workplace health and safety standards; manage guest feedback and conduct daily reconciliations and operational administration.

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

ABOUT US

Outback Spirit Tours offers a range of unique adventure tours and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 8 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

ABOUT THE ROLE:

There are hospitality jobs… and then there are roles that completely immerse you in some of the most breathtaking and remote destinations in Australia. We are searching for an experienced and hands-on Lodge Manager to lead the daily operations of our remote luxury lodges, across the Northern Territory, Western Australia and Queensland.

This is not a desk job. This is a role for someone who thrives in fast‑paced environments, relishes the challenge of rapid problem‑solving, leads from the front, loves building high‑performing teams, and genuinely cares about delivering unforgettable guest experiences.

From overseeing lodge operations and mentoring staff, to ensuring exceptional food & beverage service, overseeing lodge maintenance, managing rosters, budgets and guest satisfaction - you will play a critical role in creating experiences our guests will remember for a lifetime.

Key Responsibilities Include:

  • Lead, mentor and develop a high-performing lodge team
  • Deliver exceptional guest experiences from arrival through to departure
  • Oversee daily lodge operations, staffing and departmental coordination
  • Manage rosters, labour costs and payroll processes using Deputy
  • Coordinate food & beverage operations alongside the Head Chef
  • Monitor budgets, stock control, ordering and cost management
  • Conduct regular inspections of guest accommodation and lodge presentation
  • Ensure maintenance issues are identified, reported and followed through
  • Drive strong workplace health & safety standards and compliance
  • Conduct staff training, inductions and ongoing performance management
  • Manage guest feedback and continuously improve service delivery
  • Complete daily reconciliations and operational administration

ABOUT YOU

You are an experienced hospitality leader who is adaptable, resilient and thrives in remote environments. You lead by example, remain calm under pressure and know how to bring out the best in a team.

You will also bring:

  • Previous experience managing hospitality operations in remote or high-volume environments
  • Strong leadership and people management skills
  • Excellent organisational and communication abilities
  • Experience with rostering, budgeting and stock control
  • Strong financial acumen and operational awareness
  • A genuine passion for hospitality, travel and adventure
  • Ability to problem solve and manage competing priorities
  • Experience across housekeeping, food & beverage or maintenance operations

Essential Requirements

  • Responsible Service of Alcohol (RSA)
  • Responsible Person/Approved Manager Licence
  • Current Driver’s Licence (Medium Rigid or above highly desirable)
  • Passenger Driver Authority or H Endorsement
  • Remote First Aid & CPR
  • Food Safety Supervisor Certificate
  • Previous remote hospitality experience highly regarded

This is a seasonal position from May until the end of September with opportunity to extend into our caretaking season.

REMOTE LIVING

Our camps and lodges are located in some of Australia’s most remote regions. Many cannot be accessed by road – instead, you’ll be flown to site from Darwin or Cairns via our private aviation network. You’ll live and work onsite for the entirety of the season, without regular access to nearby towns or cities.

This lifestyle offers a rare opportunity to disconnect from the everyday, immerse yourself in nature, and connect deeply with Australia’s vast and beautiful landscapes. While it comes with unique challenges, it’s also one of the most rewarding experiences you’ll ever have.

Apply now with your CV and Cover Letter to become apart of the Outback Spirit Family!

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