Role overview

Qualifications

Minimum 3 years of recertification experience with preference for COS, TCS, or HUD/LIHTC designations; Section 8 or Public Housing acceptable
Impeccable customer service and strong verbal and written communication skills
Proficiency in Word, Excel, Outlook, and Property Management Software; strong internet literacy; ability to multi-task under time constraints
In-depth knowledge of HUD/LIHTC programs; experience with HUD 4350, LIHTC, Section 8, and Public Housing

Responsibilities

Leasing and processing applications following on-site client policies and procedures; assist with move-ins/move-outs
Complete annual and interim recertifications, including scheduling and administering resident interviews; coordinating on-site data collection and processing of resident information; coordinating apartment inspections for recertifications; maintaining resident files
Assist management to prepare for state audits; assist office staff with rent collection and social activities; rehabilitation, brand-new lease-ups, and re-syndication processes
Travel up to 100% to assigned worksites; work on-site at multi-family communities; effective communication with clients and coworkers; ensure compliance with Local, State, and Federal rules and regulations

Key facts

Remote from: Maryland (USA)
Full time
Mid-level (2-5 years)
Spanish, English

Hard skills

C (Programming Language) Public Housing Low-Income Housing Tax Credit Building Inspections Property Management Property Leasing Asset Valuation Rent Collection Auditing Income Approach Online Communication

Other skills

Microsoft Excel
Microsoft Word
Computer Literacy
Microsoft Outlook
Non-Verbal Communication
Multitasking
Teamwork
Customer Service
Detail Oriented
Prioritization
Relationship Building

About the company

Pratum Companies

At Pratum Companies, we believe in the power of innovation and insight, blending them seamlessly with action and purpose. With decades of proven expertise and a forward-thinking mindset, we're redefining multifamily real estate under CEO Shah Alam's visionary leadership. Our name, meaning 'field' or 'meadow' in Latin, reflects our commitment to cultivating open, growth-focused partnerships where collaboration flourishes, challenges become opportunities, and communities thrive. Operating 150+ communities with over 15,000 apartment homes across eight states, Pratum offers top-tier property management, compliance and leasing consulting, acquisition and investment advisory, and green-certified commercial cleaning services. We partner with public agencies, private investors, and developers to deliver exceptional resident experiences and robust investment performance. Rooted in a legacy of commitment and expertise, we value every community member—investors, clients, employees, and residents. Join us in transforming the multifamily landscape, fostering much-needed innovation and collaboration, and driving toward an ambitious future. #TakeRootWithUs

Company details

Company size501 - 1000

Links

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Job description

Traveling Recertification Specialist - Compliance and Leasing Division

The Compliance and Leasing division is a professional, fast-paced, collaborative organization, seeking to expand by providing consulting services in the apartment industry. On-site quality service is our goal, and we are committed to helping our team members accomplish it with any available tools and resources at hand.

IMPORTANT: This is not a work-from-home position, but will require up to 100% travel to work on-site at any assigned multi-family apartment community worksite project in the United States. Candidates must be flexible to travel weekly as required.

Position Overview
As a Traveling Recertification Specialist at our company, you will be responsible for performing core responsibilities to meet company objectives, working closely with tenants and applicants. Your duties will include completing various projects at an on-site level, effective communication with our clients, building effective relationships and transmitting information to coworkers and managers using multiple platforms. Our organization is looking for innovative, goal-oriented individuals who can demonstrate the ability to prioritize their responsibilities effectively, so we are seeking experienced employees who can work both independently and in teams. This job is for individuals who can work under strict deadlines and under pressure. Our agents will ensure management complies with Local, State and Federal rules and regulations. Some of the responsibilities are but not limited to:

Essential Duties and Responsibilities:

Leasing and processing applications following on-site client policies and procedures
Assist with move-ins/move-outs
Complete Annual and Interim recertifications, including:
- Scheduling and administering resident interviews
- Coordinating on-site data collections and processing of resident information
- Scheduling resident recertification interviews
- Insuring proper calculation of income, assets, rent levels, etc.
- Coordinating apartment inspections for recertification's
- Maintaining resident files in accordance with company policy & regulatory agency policy
- Assisting office staff on other tasks, including collection of rents and social activities
Rehabilitation, brand new lease-ups, and re-syndication processes
Assisting management to prepare for state audits
Additional tasks, duties and responsibilities assigned as needed

Requirements:

Impeccable customer service skills
Strong verbal and written communication skills
Must have a minimum three (3) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required- Section 8 or Public Housing is acceptable
Have the ability to multi-task within time constraints
Must have excellent attention to detail and ability to work independently
Proficient in Word, Excel, Outlook, Property Management Software and Internet literate
Have a full understanding of the requirements for HUD and LIHTC programs
Prior LIHTC recertification experience is necessary
Strong understanding of the HUD 4350, experience with the 236 program and their CPO
Section 8 experience A MUST
Tax Credit experience A MUST
Public Housing experience A MUST
Bilingual English/Spanish is desired

Workplace Requirements

As indicated in the job title, this role will require travel up to 100% to assigned worksites with clients which could be located anywhere in the United States. This is not a remote-work position.
Monday-through-Friday is the primary work schedule, but evenings and/or weekends may be required on a regular basis and may not be fully known in advance.

This role is non-exempt and has an anticipated hourly pay range of $25.00-$30.00/hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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