Role overview

Qualifications

Fluent in reading and speaking English and Spanish
High School Diploma
Basic computer skills and data entry experience
BLS (American Heart Association) certification

Responsibilities

Provide in-person or remote interpretation for medical encounters and translate documents to support accurate communication between LEP patients and healthcare providers.
Accurately interpret during patient check-in/out, triage, and exams, ensuring no information is added or omitted; act as liaison to foster understanding and trust between patients and healthcare teams.
Translate medical documents such as discharge instructions, patient education materials and consent forms; assist with scheduling appointments and explaining medical procedures; communicate follow-up care instructions.
Perform clerical duties such as phone calls and data entry; assist with additional duties as required.

Key facts

Remote from: Louisiana (USA)
Full time
Spanish, English

Hard skills

Medical Translation Cultural Competency Training Patient Education And Counseling Aftercare Data Entry Clinical Assessments Telephony Accounts Receivable Cash Register

Other skills

Clerical Works
Scheduling
Computer Literacy
Communication
Teamwork
Customer Service
Detail Oriented
Social Skills

About the company

David Raines Community Health Centers

Since opening our doors in 1992, David Raines Community Health Centers has always been committed to providing quality and affordable health care. We are a Federally Qualified Health Center (FQHC), providing health care to all regardless of race, national origin, insurance status or income. We are nationally accredited by the Joint Commission and certified by the National Committee on Quality Assurance as a Patient Centered Medical Home (PCMH).Our Vision To be the provider of choice for quality health care and an advocate for services that improves the quality of life in the communities we serve.Our MissionTo provide accessible, affordable, comprehensive and quality health care services to the communities we serve.Our commitment of “Putting People First” ensures that all families – insured, uninsured, underserved—have the opportunity to receive quality medical services. DRCHC maintains organizational flexibility so that we can respond and take part in medical service opportunities that improve and promote healthy lifestyles regardless of race, social or economic status. Our ServicesDentalWIC Services Family MedicinePediatric MedicinePharmacyWomen's Health ServicesBehavioral HealthVision

Company details

Company size51 - 200

Links

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Job description

David Raines Community Health Centers is looking for passionate, qualified applicants to join our team!

General Description:

The Interpreter must be bilingual in English and Spanish and will facilitate accurate communication between healthcare providers, staff and limited-English-proficient (LEP) patients, ensuring high-quality, culturally competent care. The Interpreter will provide in-person or remote interpretation for medical encounters, translate documents and assist with scheduling.

Work Experience Requirements:

Accurately interpret between patients, providers and staff during patient check in/out, triage, and exams, ensuring no information is added or omitted.
Act as liaison to ensure, understanding and trust between patients and healthcare teams.
Assist with written translation of medical records.
Translate medical documents, such as discharge instructions, patient education materials and consent forms.
Assist with scheduling appointments, explaining medical procedures and communicating follow-up care instructions.
Perform clerical duties as needed, such as phone calls and data entry.
Perform other duties as required.

Education/Experience Requirements:

Must have High School Diploma
Operate a computer preferred.
Collections or cashier experience preferred.
Must read and speak Spanish/English fluently.
BLS (American Heart Association)

WHO WE ARE? DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.

WHAT WE OFFER? We offer 11 paid holidays each year, paid time off and extended leave days, discounted services, and continuing education days to name a few. Eligibility for all benefits is based on position and job classification.

All applications/resumes are accepted online via www.davidraineschc.org or any of the external posting site such as Glassdoor or indeed.