Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Instructional Design Learning Management Systems Authoring Software Curriculum Development Performance Management Digital Learning Technology Learning Analytics Train The Trainer Experiential Learning Vendor Management +11 more

Other Skills

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Program Management
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Quick Learning
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Microsoft Office
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Coaching
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Collaboration
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Communication
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Time Management
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Organizational Skills
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Physical Flexibility

Roles & Responsibilities

Bachelor's degree or equivalent work experience
3-5 years of relevant learning and development experience, preferably in a fast-paced organization with a distributed workforce, ideally in healthcare or dental settings
Understanding of adult learning theory and principles; proficient in digital learning, just-in-time, and blended learning strategies; experience with LMS
Strong program management skills and proficiency with eLearning authoring tools (e.g., Articulate) and MS Office Suite; ability to travel as needed

Requirements:

Partner with leaders, Clinical Support, owners, and the broader LD, Talent Management and HR teams to identify doctors' development needs and oversee end-to-end design, development, implementation, and evaluation of doctor programs
Design and deliver learning solutions including formal programs, experiential learning, and coaching; manage external vendors as needed
Use data to measure impact, analyze trends, and iterate to continuously improve learning experiences; stay abreast of industry trends
Facilitate learning sessions and coach facilitators; lead Train the Trainers and enhance learner performance

Aspen Dental

Health Care

About Aspen Dental

When you say “Yes” to Aspen Dental, you get a great career and so much more. From mentors invested in your success, to a support network that has your back, joining Aspen Dental can give you the career you never imagined and the financial well-being to live the life you always wanted. When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up withtheir dental health—affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 20 years later, we’ve launched more than 900 Aspen Dental locations—by doing so, I’m proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. Aspen Dental now joins a new portfolio of businesses with TAG - The Aspen Group as their parent business support company for our suite of healthcare brands. ABOUT TAG - THE ASPEN GROUP TAG was built on the simple idea of bringing better healthcare to more people. TAG and the independent healthcare practices it supports operate more than 1,100 locations in 45 states through its four healthcare support companies: Aspen Dental®, ClearChoice®, WellNow® and ChapterSM. Combined, the companies serve more than 30,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago.

Company type: XLarge

Industry: Health Care

Founded: 2018

Company size: 5001 - 10000

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Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and growth we are very pleased to offer a new opportunity to join our dedicated team at Aspen Dental as a Manager, Learning and Development, Clinical Development & Initiatives.

Job Summary:

The Manager is an important part of the Learning and Development team and has accountability for execution of development strategies and programs for clinical lines of business and strategic initiatives. This role will partner closely with the Director, Lines of Business & Continuing Education, and key business partners to implement learning solutions and programs that support the successful implementation and continuous improvement of patient service lines.

The Manager, Clinical Development & Initiatives is an individual who can effectively collaborate with leaders, the Clinical Support team, owners, and the broader L&D, Talent Management and HR teams. This individual contributor is a performance consultant who can develop and execute learning solutions to build foundational through advanced capabilities and confidence. The Manager, Clinical Development & Initiatives will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively within all levels of the organization.

Essential Responsibilities:

Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors.

Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs.

Design and deliver a suite of effective learning solutions, programs, tools, and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.

Identify innovative and cost-effective solutions for doctor development.

Manage appropriate external vendors.

Understand the specific needs of doctors as learners so you can advocate and adapt for their specific needs and preferences.

Evaluate existing programs/content for impact and alignment with organizational needs.

Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences.

Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner performance, inclusive of conducting Train the Trainers.

Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices.

Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning and focusing on professional development goals.

Plan, organize and execute tasks and activities with urgency.

Other duties as assigned.

Requirements/Qualifications:

Education level: Bachelor’s degree or equivalent work experience

3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce preferably in a dental or healthcare setting

Understanding of adult learning theory and principles

Well versed in digital learning, just-in-time, and blended learning strategies

Experience with program management and learning management systems (LMS)

Demonstrated skill in designing and implementing development programs for all audiences

Excellent communication and influencing skills at all levels in the organization

Flexibility and agility to be proactive in a fast paced, ever-changing environment

Experience in developing, implementing, and monitoring programs/processes

Strong organizational and project management skills

Highly proficient using eLearning authoring tools (Articulate etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples)