Key Facts

Remote From:

Part time

English, Spanish

Hard Skills

Sales Management Microsoft Dynamics CRM Civic Engagement Content Creation Canva (Software) Social Media Management Calendar Management Employee Onboarding Digital File Management Process Management +4 more

Other Skills

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Customer Service
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Professionalism
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Non-Verbal Communication
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Adaptability
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Multitasking
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Time Management
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Proactivity
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Solutions Focused
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Organizational Skills
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Detail Oriented
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Self-Motivation

Roles & Responsibilities

Fluent in English with a neutral accent; Spanish is a strong plus
Excellent written and verbal communication
Strong organizational skills with high attention to detail and the ability to multitask
Proficiency with scheduling tools, CRM systems, and Canva

Requirements:

Schedule cleaners and coordinate client appointments, including arranging and confirming preferences and timelines
Provide customer service by addressing inquiries, resolving concerns, and following up to ensure client satisfaction
Support sales and recruitment activities, including outbound prospecting and assisting with sourcing, interviewing, and onboarding cleaners
Maintain CRM workflows and client records; manage email campaigns and light social media content using Canva

20four7VA

About 20four7VA

20four7VA provides end-to-end virtual assistant (VA) services to small-to-medium sized businesses and freelance business owners. Our full-service solution includes VA hiring, training, onboarding, time tracking, monitoring, and payment processing. We provide high-quality virtual assistant services to clients from all over the world at a low cost. We invest a lot of time, effort, and resources to find the right people with the right skills and the right mindset for our clients. We know and understand the challenge of effectively managing a business and we are eager to help. We DISCOVER talented and dedicated VAs from all over the world. We HIRE people with the right combination of skills, talents, and attitudes. We TRAIN our VAs and equip them with the right tools and knowledge. With our VA Management Website and App our clients can manage their virtual assistant or virtual assistant team more easily. We are committed to helping our clients scale their businesses successfully in the way that we know best — through virtual staffing. For more information, go to www.20four7VA.com or email us at info@20four7va.com.

Founded: 2018

Company size: 51 - 200

Website LinkedIn See all jobs →

Job description

APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.

If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.

💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!

If you're interested in this opportunity, click APPLY TO POSITION to proceed.

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Title: Independent Contractor – CPT-11059 Cleaning Services Coordinator/Junior-Senior Level (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

Client is seeking a Business Support Virtual Assistant to provide essential administrative and client coordination support for our cleaning services business. This role involves managing client scheduling, supporting sales and recruitment activities, and maintaining excellent client relationships — all while ensuring smooth daily operations.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Scheduling Cleaners: Coordinate and assign cleaning staff to client appointments.
Client Scheduling: Arrange and confirm cleaning appointments with clients, ensuring preferences and timelines are met.
Post-Cleaning Outreach: Follow up with clients to gather feedback and ensure satisfaction.
Customer Service: Address client inquiries, handle concerns, and deliver an exceptional service experience.
Sales Support: Conduct outbound calls to potential clients to promote services and secure new business.
Recruitment Assistance: Help source, interview, and onboard new cleaners.
Email Management: Send and manage follow-up emails to clients and prospects to maintain engagement.
Social Media Management: Create and schedule light content (e.g., Canva posts, community engagement, photo uploads).
CRM Management: Maintain and update CRM workflows, email campaigns, and client records.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

Language Proficiency: Fluent in English and Spanish (nice to have) with a neutral accent.
Communication Skills: Excellent written and verbal communication.
Organizational Skills: Strong attention to detail and ability to multitask efficiently.
Customer Service Focus: Friendly, solution-oriented, and professional demeanor.
Sales Experience: Prior experience in sales or client acquisition preferred.
Technical Skills: Proficient with scheduling tools, CRM systems, and Canva.
Initiative: Self-motivated, proactive, and adaptable to a dynamic work environment.

Work Schedule

Contracted Hours per Week: 15 Hours (with the potential to increase)
Scheduled Working Days: Monday through Friday
Daily Working Time: Flexible

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior-Senior Level
Contracted Hours per Week: 15 hours/week (3 hours/day)
Daily Working Time: Flexible
Scheduled Working Days: Monday-Friday
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English (Spanish is a strong Plus)
ACCENT PREFERENCE: Level A–C (Good English comprehension, communication, speaking, and writing required)
REGION PREFERENCES: Any