Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Change Management Configuration Management Incident Management Process Improvement Operations Support Systems Business Operations Vendor Management Project Management Task Management Auditing +6 more

Other Skills

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Program Management
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Microsoft Excel
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Microsoft PowerPoint
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Team Management
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Analytical Thinking
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Progress Reporting
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Microsoft Word
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Administrative Functions
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Time Management
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Organizational Skills
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Communication
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Leadership
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Teamwork
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Analytical Thinking
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Detail Oriented
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Social Skills
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Problem Solving

Roles & Responsibilities

Bachelor's degree or equivalent combination of education and experience.
8+ years of experience supporting medium to large clients and/or programs.
Experience supporting operations, including change management and/or incident management policies and procedures.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and familiarity with IT project management concepts/tools.

Requirements:

Govern and execute change control management and configuration management policies and procedures for the IHS EHRM program.
Ensure documentation, processes, and vendor compliance are maintained and audit-ready; coordinate across teams to move change requests through Change Control Management.
Manage a team of Change Analysts and mentor subcontractors; provide consultative SME guidance to the client and partners.
Perform administrative and analytical tasks in support of the contract, including preparing Weekly Status Meeting Minutes, Monthly Progress Reports, and Monthly Financial Reports.

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

SSBI (T5)

Job Family:

Administration

Job Qualifications:

Skills:

Change Management, Communication, Operations Management, Technological Systems

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Job Description:

GDIT has been supporting the IHS mission for 20+ years; working with the agency to provide integral services to raise health access and availability to 2.6 million American Indians and Alaska Natives. You'll be part of modernizing the EHR platform to enable better data access, patient experience, and quality of care for 567 tribes, 37 states and over 600 medical facilities.

Our work depends on a Sustainment Change & Configuration Lead joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As the Sustainment Change & Configuration Lead supporting the IHS EHRM program, you will be responsible for the governance and execution of change control management and configuration management policies and procedures on behalf of GDIT for the IHS EHRM program.

This role requires you to obtain and maintain an in-depth Public Trust Level 5. This investigation will review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.

HOW A SUSTAINMENT CHANGE & CONFIGURATION LEAD WILL MAKE AN IMPACT:

Ensures documentation, processes, and vendor compliance are maintained and audit- ready.

Coordinate across teams and partners to ensure change requests are efficiently moving through the Change Control Management processes.

Manage a team of Change Analysts and mentor subcontractors as needed.

Serve in a consultative capacity to the Client and partners as a subject matter expert.

Strategizes process improvements and improves operational management systems, processes, and best practices.

Perform administrative and analytical tasks in support of a contract program, as needed.

Compile and/or contribute to Weekly Status Meeting Minutes, Monthly Progress Reports, and Monthly Financial Reports on behalf of your function, as needed.

Provide program set-up support within multiple Information technology systems.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

Bachelor’s degree or equivalent combination of education and experience.

8+ years of experience supporting medium to large clients and/or programs.
Experience supporting operations, including change management and/or incident management policies and procedures.
Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Visio.

Training/education/experience in task coordination; functional knowledge of IT project management concepts and tools.

 Ability to travel up to 25% of the year, if needed.

DESIRED QUALIFICATIONS AND EXPERIENCE:

Experience supporting Federal clients.

Task management experience and/or skills.

Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance.

Ability to communicate and interact effectively with internal/external teams including key partners and leaders

Ability to work independently with minimal supervision and within tight deadlines, following detailed written policies, processes, procedures, and work instructions.

Ability to produce high-quality documentation that contributes to the overall success of our program.

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home.

401K with company match.

Comprehensive health and wellness packages.

Internal mobility team dedicated to helping you own your career.

Professional growth opportunities including paid education and certifications.

Cutting-edge technology you can learn from.

Rest and recharge with paid vacation and holidays.

#IHSJobs

#GDITFedHealthJobs

The likely salary range for this position is $136,000 - $184,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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