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Location: Remote — Colombia, Nicaragua, Mexico
Employment Type: Full-Time | Independent Contractor
Compensation: $6 – $10 USD/hour
About the Company
A well-established personal injury law firm serving clients across California and Texas is seeking to expand its remote legal support team. The firm is known for providing personalized, client-centered representation to individuals and families affected by accidents, serious injuries, and wrongful death cases.
With a team of experienced attorneys and legal professionals, the firm focuses on delivering high-quality service, clear communication, and strong case support from intake through resolution. Its culture emphasizes professionalism, accountability, empathy, and a commitment to helping clients navigate challenging legal and medical recovery processes.
About the Role
The firm is seeking a highly detail-oriented Bill Verification Specialist / Lien Assistant to support legal, case management, health insurance, and accounting teams in the accurate review, verification, and resolution of medical bills, liens, case costs, and settlement-related documentation.
This role is ideal for someone with strong organizational skills, high attention to detail, and the ability to work with accuracy in a fast-paced legal or medical billing environment. The ideal candidate is comfortable reviewing documentation, following up with providers and internal teams, maintaining clear communication, and ensuring all lien and cost-related information is complete before case disbursement.
Key Responsibilities
Bill Verification & Lien Support
- Gather, verify, and total all client medical bills and lien amounts.
- Support health insurance specialists and case management teams in obtaining, reviewing, disputing, and resolving final lien amounts from Medi-Cal, Medicare, and private health insurance providers.
- Complete provider verifications within required timelines:
- 2–4 weeks for pre-litigation cases.
- 2–6 weeks for litigation cases.
- Assist attorneys with lien-related and settlement matters as needed.
- Effectively manage complex or escalated lien matters with minimal supervision.
Case Cost & Accounting Coordination
- Review case files to identify all outstanding costs.
- Collaborate with the accounting team to ensure all costs are properly accounted for and reimbursed on each case.
- Ensure lien files are complete, accurate, and compliant prior to disbursement.
- Minimize errors, rework, and last-minute corrections related to lien verification, costs, and Med Pay handling.
Settlement & Documentation Review
- Obtain, review, and ensure the accuracy of settlement and closing documents.
- Review and verify information within the Trust Accounting tab.
- Enter settlement information accurately into the settlement calculator tab.
- Maintain a high level of accuracy in settlement calculator entries and Trust Accounting documentation, with minimal corrections required before disbursement.
Communication & Follow-Up
- Maintain consistent client communication and provide clear, timely case status updates.
- Communicate professionally with clients, attorneys, providers, accounting, and internal teams.
- Follow up on assigned tasks at least once every two weeks to ensure timely resolution.
- Keep case information organized, updated, and aligned with internal workflow expectations.
Compliance & Process Improvement
- Uphold firm policies, trust accounting standards, and ethical obligations at all times.
- Ensure all lien-related documentation is accurate, complete, and compliant.
- Proactively identify opportunities for process improvement and recommend solutions.
- Adapt effectively to workflow, system, or policy changes.
Qualifications
- Previous experience in legal support, medical billing, lien resolution, personal injury case management, health insurance coordination, or a related administrative role.
- Strong attention to detail and ability to work with financial, billing, and settlement documentation.
- Experience reviewing medical bills, provider balances, insurance information, or case-related costs is highly preferred.
- Familiarity with Medi-Cal, Medicare, private health insurance, liens, Med Pay, or personal injury case processes is a strong plus.
- Strong organizational and follow-up skills.
- Ability to manage multiple cases, deadlines, and documentation requirements simultaneously.
- Excellent written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Comfortable working remotely and collaborating with legal, accounting, and case management teams.
- Advanced English level preferred.
Ideal Candidate Profile
The ideal candidate is accurate, proactive, organized, and highly reliable. They are comfortable handling sensitive case and billing information, following structured processes, and communicating with multiple stakeholders to ensure cases are ready for timely and accurate disbursement.
