Associate Marketing & Communications Specialist

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Shift: M-F 7:30 AM - 4:30 PM EST

The Communications Coordinator is a detail-oriented and versatile professional who will ensure that our press releases, posted on the firm’s intranet and website, reflect high standards and style. The Communications Coordinator will develop a deep understanding of the internal processes used to produce, edit, and update new press releases for a variety of our professionals and clients. This role also supports broader Communications initiatives, including tracking media coverage and performance metrics, maintaining editorial calendars and dashboards, and contributing to firmwide content and reporting efforts. The successful candidate will be highly organized, possess strong proofreading, editing, and communication skills, and demonstrate a commitment to delivering exceptional client service in a global law firm. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Execute the firm’s press release process, partnering closely with requestors and the Marketing team from intake through publication.
• Draft, edit, and proofread press releases to ensure accuracy, clarity, adherence to firm style, and protection of client confidentiality.
• Revise and enhance content to ensure messaging is consistent and aligned with brand standards.
• Conduct research using client websites and other sources to support press release development.
• Coordinate with the Marketing team to ensure proper formatting, including hyperlinking to relevant client content.
• Perform thorough quality control checks prior to publication.
• Manage multiple requests simultaneously, delivering work in a timely, efficient, and accurate manner.
• Communicate proactively with requestors, including providing status updates, gathering input, and securing final approvals.
• Engage with lawyers and other professionals to drive projects forward and ensure deadlines are met.
• Support reporting and tracking efforts related to media coverage, awards and rankings, communications metrics, and other performance indicators.
• Help maintain and enhance submission schedules, editorial calendars, dashboards, and other tracking tools.
• Assist with research, content development, and distribution of firm communications, including press materials and daily news updates.

KNOWLEDGE, SKILLS AND COMPETENCIES

• Excellent proofreading, writing, and editing skills
• Strong process execution skills
• High proficiency in MS Word, Excel, and data management software
• Effective communication skills
• Ability and willingness to build strong relationships and navigate across a matrixed organization
• Impeccable attention to detail

EDUCATIONAL QUALIFICATIONS/JOB EXPERIENCE REQUIREMENTS

• 1-2+ years of corporate communications experience (preferably in the legal/professional services sector) or journalism experience
• BA, BS, or equivalent

The salary range for this role at the noted RRD location is $20.38 - $28.85 /hour/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans